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OPERATIONAL DEFECT DATABASE
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Below error entries can be seen in centralized-upgrade.log on platform appliance and launcher latest.log on collector appliance.Failed to fetch file:/var/cache/apt-cacher-ng/svc.ni.vmware.com/repo/ubuntu20/pool/main/v/v4l-utils/libv4l-0_1.18.0-2build1_amd64.deb File not found - /var/cache/apt-cacher-ng/svc.ni.vmware.com/repo/ubuntu20/pool/main/v/v4l-utils/libv4l-0_1.18.0-2build1_amd64.debFailed to fetch file:/var/cache/apt-cacher-ng/svc.ni.vmware.com/repo/ubuntu20/pool/main/v/v4l-utils/libv4lconvert0_1.18.0-2build1_amd64.deb File not found - /var/cache/apt-cacher-ng/svc.ni.vmware.com/repo/ubuntu20/pool/main/v/v4l-utils/libv4lconvert0_1.18.0-2build1_amd64.deb
Purpose of this VMware Knowledge base Article is to provide workaround for the upgrade fail issue and unblock the upgrade failed deployments.
Upgrade to Aria Operation for Network 6.11 fails due to package discrepancy.
This is applicable to Aria Operation for Networks (vRNI) where deployment versions originating below 3.9 versions
This issue is fixed in upcoming Aria Operation for Network (vRNI) version 6.12.0
The below workaround has to be applied BEFORE the upgrade failure to 6.11.Therefore, revert to snapshots/backups to prior the upgrade failures to apply the workarounds.Also, the workaround has to be applied on all platforms and collectors.1. Validate the version history shows earlier than version 3.9 SSH to each Aria Operation for Network (vRNI) appliance as "consoleuser".Run "show-version history" CLI. If you see versions below v3.9 then continue with rest of workaround steps. Above is needed to scope which all vRNI appliance Nodes are in question where workaround needs to be applied.2. Check if below directory exists in the appliances(s): sudo ls -ld /var/cache/apt-cacher-ng/ 3. If above command's output says no such file or directory, then create the directory using command below: sudo mkdir -p /var/cache/apt-cacher-ng/ If no error, then proceed to step 3.4. Download vrni-packages.tar file, See attachment section on this KB. You can also download file from below FTP Name: vrni-packages.tarSize: 15.4 MiBDownload: https://ftpsite.vmware.com/download?domain=FTPSITE&id=5d7645760be64158990c41d0bb3bebc1-29b76e5f64194b37989d1f6563c52d55 Use Winscp to move the downloaded file to platform and collector in question under /tmp/ directory. Validate any on of the given below checksum: MD5: 6781B5EFC126A2413ED47E9CCD343805 SHA1-SUM: E2F749A717B42C9D8F741CB1AFFECD8E3AB4DA29 SHA-256: 2592D6E70F25F1FC811D068A68237FCD0A8A53B5C0EB4FAA62D585E12B690B83 Commands to check checksum values as below: md5sum vrni-packages.tar sha1sum vrni-packages sha256sum vrni-packages Output of above command should match the checksum value as per above mentioned.5. Extract packages using below command: sudo tar -xvf /tmp/vrni-packages.tar -C /var/cache/apt-cacher-ng/6. Update permissions, using below commands: sudo find /var/cache/apt-cacher-ng/ -type d ! -perm 2755 -exec chmod 2755 {} \; sudo find /var/cache/apt-cacher-ng/ -type f ! -perm 644 -exec chmod 644 {} \; 7. Now proceed with upgrade to Aria Operation for Network (vRNI) 6.11.Note:Please raise a support ticket to engage VMware GSS support, if you are not comfortable in running/executing above steps.
Refer to VMware Aria Operations for Networks Release Notes:https://docs.vmware.com/en/VMware-Aria-Operations-for-Networks/services/rn/vmware-aria-operations-for-networks-release-notes/index.html