Symptoms
vROPS admin account is "Disconnected" in SDDC Manager password management
Purpose
To fix the cosmetic error of the vROPs admin account having been "Disconnected" from within the SDDC UI.
Cause
The vROPS Proxy application admin user's password has expired and/or disconnected.Note: VROPS product-level admin (API) password doesn’t expire and there is no option or setting which can affect this. However, the password manager incorrectly checks the appliance admin user password expiry.
Impact / Risks
Minimal impact, mostly cosmetic.
Resolution
The fix will be provided in VCF 4.5.200
Workaround
Login to the vROPS Proxy via the root user and check the expiry of the admin account with:
passwd -S admin
If it has expired, change the expiry with:
chage -I -1 -m 0 -M 9999 -E -1 admin
Note: Running passwd -S admin doesn't fix the issue, it merely checks for expiry (I should have added that for clarity, my mistake). The chage -I -1 -m 0 -M 9999 -E -1 admin command will set it out far enough so as to not expire.
Related Information
https://ikb.vmware.com/s/article/90798
