Symptoms
VxRail Pre-Check ERRORVxRail Manager Password Validity
Description Check for password validity of all the credentials utilized during VxRail Manager upgrade. Start Time Mar 24, 2023, 6:54:12 PM End Time Mar 24, 2023, 6:54:53 PM Health Status Red Error Description <VxRail FQDN> : Found 2.0 powered-on VMs with FQDN <xVRail FQND>, should be 1., <xVRail FQND>: Found 2.0 powered-on VMs with FQDN <xVRail FQND>, should be 1. Impact High: Password validation execution for the password is failed. In case there is a credential which is not valid, upgrade will fail. Remediation Password validation execution has failed. Please verify the lcm logs for specific credential and reason for execution failure.
Also, VxRail manager's accounts shows disconnected in Password Management in SDDC Manager:
Cause
In VCF 4.5, SDDC Manager fetches the list of VMs integrated to SDDC (VMs/Components which Password management manages) whose DNS name prefixes FQDN, while fetching it returns the VMs with empty or blank DNS as well causing this issue.
Impact / Risks
In NSX-V2T Scenario, VxRail upgrade is blocked.In NSX-T2T Scenario, NSX-T2T upgrade is blocked.
Resolution
This issue is fixed in VCF 4.5.1.
Workaround
Quick workaround to fix this issue is to set FQDN on VxRail Manager VM. Command below:
hostnamectl set-hostname <FQDN of VxRail Manager VM>
Post setting hostname to its FQDN, in vCenter MOB, hostname for VxRail Manager VM updates to its FQDN, which helps SDDC Manager operationsmanager service to read VxRail Manager with its FQDN correctly.Once hostname is updated, Re-run Pre-check on failed VxRail Manager, ERROR in Pre-check and Disconnected account for respective VxRail Manager VM issues should resolve automatically
