Symptoms
Attempts to download the Aria Operations for Logs version 8.12 binaries fail with:
Unable to find the requested product version details in the VMware Aria Suite versions this user account is entitled to. Check your credentials and account entitlements, and verify that the product binaries are currently available in MyVMware. Error occurred while downloading product binaries from MyVMware account : AcountName@Domain. Please check the logs for more details.
Manually downloading and mapping the Aria Operations for Logs version 8.12 binaries fails with:
Error Code: LCMSOURCEMAPPING10018. Selected files checksums does not match with any product versions supported by VMware Aria Suite Lifecycle.One or more selected files checksums does not match with any product versions supported by VMware Aria Suite Lifecycle: [/PathToBinary/VMware-vRealize-Log-Insight-8.12.0-21696970.pak]
Cause
The issue occurs when you try to download download or map binaries for Aria Operations for Logs version 8.12 in Aria Suite Lifecycle versions prior to 8.12 Product Support Pack 2
Resolution
To resolve the issue first apply Aria Suite Lifecycle 8.12 Product support pack 2. For more information on the product support pack including installation instructions see the Product support pack's release notes
