Symptoms
Provisioned desktops fail during virtual machine customization with an error "LoginException(KDC has no support for encryption type (14))"Instant Clone Provisioning fails with a Log Line entry similar to the below in a Connection Server debug file: Location of Horizon (VDM) log files (1027744)
Publish Error: Fault type is AD_FAULT_FATAL - com.vmware.daas.cloneprep.ldap.LdapException: unable to create connection pool, resultCode=82 (local error), errorMessage=An error occurred while attempting to initialize the JAAS login context for GSSAPI authentication: LoginException(KDC has no support for encryption type (14)), ldapSDKVersion=5.1.3,
Resolution
Typically, this error has an environmental cause - for example, a legacy domain account using a deprecated encryption type of RC4Please create a new instant clone domain user account in AD and use this account to provision pools.Horizon Documentation outlines the steps in full: Create a User Account for Instant-Clone Operations
Related Information
This is a child article of AD_FAULT_FATAL: An Index of Instant Clone Creation Errors returned by Active Directory (91065)
