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OPERATIONAL DEFECT DATABASE
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ERROROperation FailedA general system error occurred: Failed to register VRMS.Operation ID: c2ddab96-c602-4003-aa01-23210e4133b34/6/23, 11:36:55 AM -0400 /var/log/vmware/dr/drconfig.log - 2023-04-06T15:36:37.765Z info drconfig[03266] [SRM@6876 sub=DrConfigConfigurationManager opID=2974680f-0ee5-46e3-9b52-e41a752145a8-isReconfigureRequired] ReadVrmsCurrentConfig: Reading VRMS Configuration.2023-04-06T15:36:37.765Z verbose drconfig[03266] [SRM@6876 sub=Default opID=2974680f-0ee5-46e3-9b52-e41a752145a8-isReconfigureRequired] Loading configuration /opt/vmware/hms/conf/hms-configuration.xml2023-04-06T15:36:55.392Z error drconfig[03265] [SRM@6876 sub=ConfigureVrmsOp opID=1ed45751-26b5-425c-9bbe-c9396d6dd3d5-configure:b637] command:--> /usr/bin/python /opt/vmware/share/htdocs/service/hms/cgi/hms-dr.py --cmd saveembeddedconf --ls https://vcenter.production.net:443/lookupservice/sdk --lsthumbprint 88:36:EA:19:50:25:B6:A8:2C:51:8C:23:58:23:96:DA:3E:2A:33:5A:79:3A:DF:65:D9:D5:84:42:8B:5F:83:C9 --ssoadmin administrator@vsphere.local --vcip vcenter.production.net --vcport 80 --vcthumbprint 88:36:EA:19:50:25:B6:A8:2C:51:8C:23:58:23:96:DA:3E:2A:33:5A:79:3A:DF:65:D9:D5:84:42:8B:5F:83:C9 --servername vcenter --hmshost vcenter.production.com --hmsport 8043 --self-moid vm-4005 --adminmail noreply@production.com --secmail noreply@production.com --strict-certs 1--> stdout:--> {"error": "Bad exit code: 1"}-->--> stderr:--> psql.bin: FATAL: password authentication failed for user "vrmsdb"--> psql.bin: FATAL: password authentication failed for user "vrmsdb"--> psql.bin: FATAL: password authentication failed for user "vrmsdb"--> psql.bin: FATAL: password authentication failed for user "vrmsdb"--> psql.bin: FATAL: password authentication failed for user "vrmsdb"--> psql.bin: FATAL: password authentication failed for user "vrmsdb"--> psql.bin: FATAL: password authentication failed for user "vrmsdb"--> psql.bin: FATAL: password authentication failed for user "vrmsdb"--> psql.bin: FATAL: password authentication failed for user "vrmsdb"--> psql.bin: FATAL: password authentication failed for user "vrmsdb"--> psql.bin: FATAL: password authentication failed for user "vrmsdb"--> psql.bin: FATAL: password authentication failed for user "vrmsdb"--> psql.bin: FATAL: password authentication failed for user "vrmsdb"--> psql.bin: FATAL: password authentication failed for user "vrmsdb"--> Failed to start 'hms-vpostgres' service after 60 attempts! Aborting...-->--> Error: value not found-->--> Traceback (most recent call last):--> File "/opt/vmware/share/htdocs/service/hms/cgi/hms-dr.py", line 55, in main--> cmd.validate()--> File "/opt/vmware/share/htdocs/service/hms/cgi/commands.py", line 706, in validate--> embdb.check_schema()--> File "/opt/vmware/share/htdocs/service/hms/cgi/embdb.py", line 76, in check_schema--> commands.execute([__TOOL__, '--check', '-y'])--> File "/opt/vmware/share/htdocs/service/hms/cgi/commands.py", line 325, in execute--> raise Exception('Bad exit code: %d' % proc.returncode)--> Exception: Bad exit code: 1-->2023-04-06T15:36:55.392Z info drconfig[03265] [SRM@6876 sub=ConfigureVrmsOp opID=1ed45751-26b5-425c-9bbe-c9396d6dd3d5-configure:b637] Exiting ConfigureVrms2023-04-06T15:36:55.392Z error drconfig[03265] [SRM@6876 sub=ConfigureVrmsOp opID=1ed45751-26b5-425c-9bbe-c9396d6dd3d5-configure:b637] Operation failed--> (vmodl.fault.SystemError) {--> faultCause = (vmodl.MethodFault) null,--> faultMessage = <unset>,--> reason = "Failed to register VRMS."--> msg = ""--> }--> [context]zKq7AVECAAQAAFE5JgEMZHJjb25maWcAAE3cHGxpYnZtYWNvcmUuc28AAWa+DGRyLWNvbmZpZ3VyYXRvcgABvDsFASMGEAFFBxAByLQPAe1cDAAdaTEAcoUxAF65QgKHfwBsaWJwdGhyZWFkLnNvLjAAA+81D2xpYmMuc28uNgA=[/context]--> [backtrace begin] product: VMware vCenter Site Recovery Manager, version: 8.5.0, build: build-19282257, tag: drconfig, cpu: x86_64, os: linux, buildType: release--> backtrace[03] libvmacore.so[0x001CDC4D]--> backtrace[04] dr-configurator[0x000CBE66]--> backtrace[05] dr-configurator[0x00053BBC]--> backtrace[06] dr-configurator[0x00100623]--> backtrace[07] dr-configurator[0x00100745]--> backtrace[08] dr-configurator[0x000FB4C8]--> backtrace[09] dr-configurator[0x000C5CED]--> backtrace[10] libvmacore.so[0x0031691D]--> backtrace[11] libvmacore.so[0x00318572]--> backtrace[12] libvmacore.so[0x0042B95E]--> backtrace[13] libpthread.so.0[0x00007F87]--> backtrace[14] libc.so.6[0x000F35EF]--> [backtrace end]2023-04-06T15:36:55.393Z info drconfig[03265] [SRM@6876 sub=ConfigureVrmsOp opID=1ed45751-26b5-425c-9bbe-c9396d6dd3d5-configure:b637] Exiting Start2023-04-06T15:36:55.393Z verbose drconfig[03266] [SRM@6876 sub=DrConfigConfigurationManager ctxID=e39894ce opID=1ed45751-26b5-425c-9bbe-c9396d6dd3d5-configure:b637] OnError: Configuration task failed--> (vmodl.fault.SystemError) {--> faultCause = (vmodl.MethodFault) null,--> faultMessage = <unset>,--> reason = "Failed to register VRMS."--> msg = ""--> }
EMB_DB_PASSWORD shows 'unused' instead of a valid password. EMB_DB_INSTALL_DIR='/opt/vmware/vpostgres/current'#EMB_DB_TYPE='PostgreSQL'#EMB_DB_SERVER='127.0.0.1'#EMB_DB_PORT='5432'EMB_DB_INSTANCE='vrmsdb'EMB_DB_USER='vrmsdb'EMB_DB_PASSWORD='unused'EMB_DB_STORAGE='/var/lib/vrmsdb'EMB_DB_MAX_CONNECTIONS='150'
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