Symptoms
Instant Clones fail to create reporting an error in relation to the datastore
A console error will report:
Error during Provisioning Initial publish failed: Fault type is SERVER_FAULT_FATAL - No datastores available for the pool:
Horizon Server logs report error messages similar to the below:
2023-01-14T22:12:05.719+08:00 ERROR (1388-224C) <PendingOperation-vm-1004:snapshot-1007-InitialPublish> [NgvcHelper] Priming of pool test-pool1 has failed. No datastores available for the pool: {}test-pool1
2023-01-14T22:12:05.720+08:00 DEBUG (1388-224C) <PendingOperation-vm-1004:snapshot-1007-InitialPublish> [NgvcHelper] Priming of pool test-pool1 has failed. No datastores available for the pool: {test-pool1: com.vmware.vdi.logger.Logger.debug(Logger.java:44)
Cause
Horizon cannot access the datastore that has been aligned to be utilized by this pool.
Resolution
There can be several causes of the reported behaviour :Datastore Host Availability: Please ensure all datastores are presented to each host - If you intended to create a VDI VM on Datastore 1 and place it on esxi hosts 1 through 8 - Each host should be presented to the storage.Permissions: Please ensure the service account in use for Horizon View Interaction with Vcenter has appropriate Datastore rights. Please see Minimum vCenter Server Privileges Required for the Horizon Administrator Role with Instant ClonesDatastore path or volume rename: If Activity has taken place outside of Horizon in terms of Datastore paths or Volume Naming, Please verify the change is reflected in the pool you intend to deploy by verifying paths are still accessible. Please see Looking up Managed Object Reference (MoRef) in vCenter Server (1017126) for an example of verifying within Vcenter beyond a visual inspection of the datastore path.Datastore Outage: We would advise investigation using both vendor and Vmware Best practices. Horizon View can be impacted by Storage outages and Performance issues. A strong base is needed for the best user experience possible.
Horizon 8: Shared Storage ConsiderationsTroubleshoot storage issues when using VMware products (2013160)
Related Information
This is a child article of SERVER_FAULT_FATAL: An Index of Instant Clone Creation Errors returned by Vcenter (90554)Working with Datastores
