OPERATIONAL DEFECT DATABASE
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The Data Sources > Cloud Proxies page displays an error similar to: Download of latest version of Cloud Proxy was unsuccessful. Please follow the steps documented here https://kb.vmware.com/s/article/80590 to manually upgrade Cloud Proxy to the latest version: Cloud_Proxy_PAK_Download_Link
This article details how to complete a manual upgrade of a VMware Aria Operations (formerly known as vRealize Operations) Cloud Proxy via CLI following a failed download.
Quick Links VMware Aria Operations On-Prem VMware Aria Operations (SaaS) VMware Aria Operations On-Prem To complete the manual upgrade of a VMware Aria Operations Cloud Proxy in VMware Aria Operations On-Prem, follow the steps below. Log in to the Primary node as root via SSH or Console, pressing ALT+F1 in a Console to log in. Navigate to the /storage/db/proxyrc/pak directory and verify the existence of the *-Operations-Cloud-Proxy-build_number.pak file.Log in to the Cloud Proxy as root via SSH or Console, pressing ALT+F1 in a Console to log in.Using an SCP utility, download the *-Operations-Cloud-Proxy-build_number.pak file from the Primary node to the /storage/db/tmp directory on the Cloud Proxy.On the Cloud Proxy, run the following command to initiate the upgrade: cprc-cli -u *-Operations-Cloud-Proxy-build_number.pakNote: Replace build_number with the build of the Cloud Proxy upgrade package found on the Primary node.Example: cprc-cli -u /storage/db/tmp/*-Operations-Cloud-Proxy-8.6.2.19081813.pak The upgrade should take about 2 to 5 minutes. After a successful upgrade, the Cloud Proxy will be restarted.You can use the cprc-cli --status command to check the version and upgrade status. VMware Aria Operations (SaaS) To complete the manual upgrade of a VMware Aria Operations (SaaS) Cloud Proxy in VMware Aria Operations (SaaS), follow the steps below. Log into the VMware Aria Operations (SaaS) UI.Navigate to Data Sources > Cloud Proxies.Click New , then click Copy Path next to DOWNLOAD CLOUD PROXY OVA.Using any text editor, paste the copied path and replace _OVF10.ova in the URL with .pak. Example: The copied path will be similar to: https://s3-us-west-2.amazonaws.com/vrops-cloud-proxy/ob/1731585/*-Operations-Cloud-Proxy-8.6.0.18741588_OVF10.ova The modified path will be similar to: https://s3-us-west-2.amazonaws.com/vrops-cloud-proxy/ob/1731585/*-Operations-Cloud-Proxy-8.6.0.18741588.pak Log into the Cloud Proxy as root via SSH or Console, pressing ALT+F1 in a Console to log in.Navigate to the /storage/db/tmp directory on the Cloud Proxy by running the following command: cd /storage/db/tmp Run the following command to download the PAK file defined in step 4: wget https://s3-us-west-2.amazonaws.com/vrops-cloud-proxy/ob/1731585/pak_nameNote: Replace pak_name with the PAK file defined in step 4. Example: wget https://s3-us-west-2.amazonaws.com/vrops-cloud-proxy/ob/1731585/*-Operations-Cloud-Proxy-8.6.0.18741588.pak Once the download is complete, run the following command to initiate the upgrade: cprc-cli -u /storage/db/tmp/*-Operations-Cloud-Proxy-build_number.pakNote: Replace build_number with the build of the Cloud Proxy upgrade package found on the Primary node.Example: cprc-cli -u /storage/db/tmp/*-Operations-Cloud-Proxy-8.6.2.19081813.pak The upgrade should take about 2 to 5 minutes. After a successful upgrade, the Cloud Proxy will be restarted.You can use the cprc-cli --status command to check the version and upgrade status.
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