Symptoms
When upgrading vSphere Replication Appliance from version 6.1.2/6.5.x to vSphere Replication 8.1 fails and you see error message:# Upgrade ServicesStopping hms service ... OKStopping vcta service ... OKStopping hbr service ... OKDownloading file [/opt/vmware/hms/conf/hms-configuration.xml] to [/opt/vmware/upgrade/oldvr] ...Failure during upgrade procedure at Upgrade Services phase: java.io.IOException: inputstream is closedcom.jcraft.jsch.JSchException: java.io.IOException: inputstream is closed at com.jcraft.jsch.ChannelSftp.start(ChannelSftp.java:315) at com.jcraft.jsch.Channel.connect(Channel.java:152) at com.jcraft.jsch.Channel.connect(Channel.java:145) at com.vmware.hms.apps.util.upgrade.SshUtil.getSftpChannel(SshUtil.java:66)
Cause
This issue may occur if vSphere Replication was originally deployed on version 5.1 or 5.5. An SFTP parameter that persists through upgrades to 6.1.2 or 6.5.x is preventing the transfer of the configuration files during the upgrade process for vSphere Replication 8.1.Note: A vSphere Replication Appliance that was newly deployed on build 6.1.2 or greater should not face this issue during upgrade to 8.1
Resolution
To resolve this issue,
Open the console or SSH to the source vSphere Replication ApplianceEdit the sshd_config file located under /etc/ssh/sshd_configChange the following line:
FromSubsystem sftp /usr/lib64/ssh/sftp-server
to
Subsystem sftp /usr/lib/ssh/sftp-server
Save the changesRestart the ssh service using command:
service sshd restart
Reattempt the upgrade process for vSphere Replication 8.1 from the beginning. Power off newly deployed OVF and deploy a fresh 8.x OVF from the webclient.
