Cause
How to enable verbosed VMware Enterprise Systems Connector (ESC) logs
Resolution
From the VMware Enterprise Systems Connector (ESC) server navigate to \VMware\AirWatch\CloudConnector\Bank#\
VMware Enterprise Systems Connector utilizes two distinct banks, one active and one is used for installation of automatic updates. If you are unsure of which bank is active, make changes to the CloudConnector.exe.config file in each bank. If one bank is empty or does not have the file, it is not the active bank. Edit the CloudConnector.exe.config file in a text editor such as Notepad.Edit Line 8 to reflect the bolded changes below and save the file.
<loggingConfiguration filePath="..\..\Logs\CloudConnector\CloudConnector.log" tracingEnabled="true" level="Verbose" logFileRollSize="10240" maxArchivedFiles="20"/>
The VMware Enterprise Systems Connector will now be logging at the highest level. You can locate the log by looking at the filePath attribute from the line above. The path is included below as well \AirWatch\Logs\CloudConnector\CloudConnector.log
