Symptoms
Receiving an Http Error 408 when connecting to a desktop using the Horizon View Client.
Purpose
This article provides information on how to troubleshoot a Horizon View client error: Http error 408 when connecting to a desktop
Cause
The error is caused due to the socket connection being lost resulting in the Web Server believing it's had a timeout on that particular socket connection. This is a Request timeout error message wherein the Web Server running the Web site thinks that there has been too long an interval between1) The establishment of an IP connection (socket) between the client ( eg: your Web Browser ) and the Server.2) The receipt of any data on that socket, so the server has dropped the connection.
Impact / Risks
Impact is User will not be able to connect to their entitled VM's
Resolution
To resolve this issue, you could simply try again in a timely manner.Troubleshooting Tip: If you see persistent 408 errors, the first thing to consider is the workload on the WebServer particularly around the time the 408 errors were generated. If this is light, you'd need to also consider the workload on the client system ( especially if these are floating desktops )
