Symptoms
ViPR SRM/Watch4Net: Centera Data Collection not workingCan see the centera collecting 0-0.log:SEVERE -- [2017-04-10 00:44:44 AST] -- DataListener$ValueFormatter::createValues(): No value found for key write_perc_trans, context CENTERA0 and properties {password={x}, collectionHost=x, clipath=conf/scripts/lib/Linux, collectionInstance=emc-centera, host=x.x.x.x, connection=local, cap_polling=45, perf_polling=10, username=x}INFO -- [2017-04-10 00:44:44 AST] -- Collecting$CollectingJobHook::completingJob(): Completed collecting configuration CENTERA-UTILIZATION for context CENTERA0 in 1631 msecINFO -- [2017-04-10 00:54:43 AST] -- Collecting$CollectingJobHook::preparingJob(): Launching collecting configuration CENTERA-UTILIZATION for context CENTERA0WARNING -- [2017-04-10 00:54:45 AST] -- PatternExtraction::extract(): Couldn't extract pattern (?s).+?Read statistics.+?Total read.+?([-\d.,]+) (\S+).+?Average throughput.+?([-\d.,]+) ([\S ]+?)[\n\r].+?Total transactions.+?([-\d.,]+).+?Average transactions.+?([-\d.,]+) ([\S ]+?)[\r\n].+?(?:.*?Average size\s+:\s+([-\d.,]+) ([\S ]+?)[\n\r])?.+?Maximum lookup time\s+: ([-\d.,]+) ([\S ]+?)[\r\n].+?Total written.+?([-\d.,]+) ([\S ]+?)[\n\r].+?Average written.*?([-\d.,]+) ([\S ]+?)[\n\r].+?Total transactions.+?([-\d.,]+).+?Average transactions.+?([-\d.,]+) ([\S ]+?)[\n\r].+?(?:.*?Average size\s+:\s+([-\d.,]+) ([\S ]+?)[\n\r])?.+?Read percentage \(bytes\).+?([-\d.,]+)[\n\r].+?Write percentage \(bytes\).+?([-\d.,]+)[\n\r].+?Read percentage \(transactions\).+?([-\d.,]+)[\n\r].+?Write percentage \(transactions\).+?([-\d.,]+).* for entry 'Centera interactive shell (Implementation CLI 4.3.2306, 2013-08-09)Connected to RemoteManager at x.x.x.x. using FRMP version 3682 2Command failed: Command not authorizedType "help" for available commands.Config# temporarilyIncorrect or ambiguous command
Cause
SRM user used to discover centera did not have monitor role enabled.
Resolution
As per the vipr srm solution pack guide available from https://community.emc.com/docs/DOC-52237Preparing Centera arrays for discovery and data collectionProcedure1. Identify the ViPR SRM Collector host which supports EMC Centera Viewer CLIsoftware.2. Identify the username (with monitor role enabled) and password.3. Record this information. You need it to install the SolutionPack
