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OPERATIONAL DEFECT DATABASE
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CPU Performance details for some Solaris hosts is incorrectly reported The CPU Utilization details shows as zero (0) for Solaris hosts if they have only 1 CPU The CPU Utilization details values are incorrect for Solaris hosts if they have more than 2 CPU's The CPU details report (All>>Report Library>>Physical Hosts>>Host Information>><<HostName>>>>System Performance>>CPU details) information is not correct or blank for all CPU's Global CPU Utilization report is incorrect for some Solaris hosts (All>>Report Library>>Physical Hosts>>Host Information>><<Hostname>>>>System Performance>>CPU details>>Global CPU Utilization) CPU details / by cpu report is incorrect or blank for some Solaris hosts (All>>Report Library>>Physical Hosts>>Host Information>><<Hostname>>>>System Performance>>CPU details>>by cpu) Collecting-*-*.logs streams the following messages when polling certain Solaris hosts: WARNING -- [Date TIME] -- RawValueFormatter::format(): Unable to unserialize raw value "1397059085 group LMD-SOLARIS_Hostname_Processor_cpuCPU_System sys cpu=SPARC-T3 @ 1.6 GHz datagrp=LMD-SOLARIS devdesc=Solaris 10 device=Hostname devtype=Host domain=******.***.***** fqdn=Hostname******.***.***** ip=**.***.**.** memory=261632 model=SUNW,4.34.2.a name=System nbcpu=256 part=cpuCPU parttype=Processor source=RSC-LunMappingDetection unit=% vendor=Sun Microsystems virtual=false" WARNING -- [Date TIME] -- RawValueFormatter::format(): Unable to unserialize raw value "1397059085 group LMD-SOLARIS_Hostname_Processor_cpuCPU_IOWait wtcpu=SPARC-T3 @ 1.6 GHz datagrp=LMD-SOLARIS devdesc=Solaris 10 device=Hostname devtype=Host domain=******.***.***** fqdn=Hostname******.***.***** ip=**.***.**.** memory=261632 model=SUNW,4.34.2.a name=IOWait nbcpu=256 part=cpuCPU parttype=Processor source=RSC-LunMappingDetection unit=% vendor=Sun Microsystems virtual=false" WARNING -- [Date TIME] -- RawValueFormatter::format(): Unable to unserialize raw value "1397059085 group LMD-SOLARIS_Hostname_Processor_cpuCPU_User usr cpu=SPARC-T3 @ 1.6 GHz datagrp=LMD-SOLARIS devdesc=Solaris 10 device=Hostname devtype=Host domain=******.***.***** fqdn=Hostname******.***.***** ip=**.***.**.** memory=261632 model=SUNW,4.34.2.a name=User nbcpu=256 part=cpuCPU parttype=Processor source=RSC-LunMappingDetection unit=% vendor=Sun Microsystems virtual=false" WARNING -- [Date TIME] -- RawValueFormatter::format(): Unable to unserialize raw value "1397059085 group LMD-SOLARIS_Hostname_Processor_cpuCPU_Idle idlcpu=SPARC-T3 @ 1.6 GHz datagrp=LMD-SOLARIS devdesc=Solaris 10 device=Hostname devtype=Host domain=******.***.***** fqdn=Hostname******.***.***** ip=**.***.**.** memory=261632 model=SUNW,4.34.2.a name=Idle nbcpu=256 part=cpuCPU parttype=Processor source=RSC-LunMappingDetection unit=% vendor=Sun Microsystems virtual=false" The Collecting-*-*.logs shows that the polling completed successfully for the Solaris host showing the above warning messages: INFO -- [Date TIME] -- PollingTask::addLogging(): Polling done for host HostName with id HostName The Solaris hosts are fully discovered in the All>>Report Library>>Physical Hosts>>Host Information UI
Issues with the CPU performance collection script for select Solaris host where the number of CPU's is not equal to 2. Code changes are required based on the number of CPU's on the host so that the information is correctly collected and reported.
EMC is evaluating the requirements to address this issue in an upcoming product release. No workaround available at this moment in time. For an update go to the EMC Online Support site (https://support.emc.com) to open a Service Request (SR), and reference this EMC article number in your SR.