Symptoms
How to collect data from SMARTS domain with EMC Watch4Net SolutionPack for EMC SmartsThe following can be seen in the Collecting logs from EMC Watch4Net:SmCollectorConfigurationProvider::rediscoverTemplates(): can't retrieve feature list from domain <domain name> (java.net.SocketException: Connection reset), skipping...
Cause
Some flags introduced with SMARTS 9.4 aren't enabled and prevent Watch4Net from communicating with Smarts
Resolution
Enable the flags below in the /opt/InCharge/<product>/smarts/local/conf/runcmd_env.sh file using sm_editSM_ALLOW_LEGACY_CRYPTO=TRUESM_TLS_PROTOCOLS=+TLSv1.1The domain manager then needs to be restarted after the above changes
