Resolution

With the introduction of AirWatch Agent 8.2 for Android, admins now have the ability to set Samsung-specific profiles and policies on devices enrolled into Android Work Managed mode. This includes all Knox Standard settings. Knox Premium features, which require an additional license key, are currently not supported. Follow the steps below to configure these settings on Samsung devices: Create an Android (Legacy) profile by navigating to Devices > Profiles & Resources > Profiles > Add > Add Profile > Android (Legacy).Select Device.Configure the applicable payload (for example, Restrictions or Passcode). Do not publish this profile - simply Save it without adding an assignment.Select the radio button from the Profiles List View for the row of the profile you want to customize and choose View XML.Copy this XML (start and end with the <characteristic> tag, exclude <wap-provisioningdoc>).Create an Android profile by navigating to Devices > Profiles & Resources > Profiles > Add > Add Profile > Android.Select Custom Settings Paste the copied XML (from step 5) into the text field.Change the Characteristic value for each payload type. A mapping of characteristic types is found in the table below: Payload NameLegacy Characteristic TypeAndroid Enterprise Samsung Characteristic Type Restrictions com.airwatch.android.restrictions com.airwatch.android.androidwork.samsung.restrictions Passcode com.android.passwordpolicy com.airwatch.android.androidwork.samsung.password Firewall com.airwatch.android.firewall com.airwatch.android.androidwork.samsung.firewall Date/Time com.airwatch.android.datetime com.airwatch.android.androidwork.samsung.datetime APN (Advanced) com.airwatch.android.apn com.airwatch.android.androidwork.samsung.apn Examples of converting legacy payloads to Android enterprise Samsung payloads: ExampleOld XMLNew XML Date/Time <characteristic type="com.airwatch.android.datetime" uuid="1e00af29-d170-4b70-adc2-57abee38cc91"><parm name="DateFormat" value="MM/DD/YYYY" /><parm name="AutomaticTime" value="False" /><parm name="DateTime" value="HTTP" /><parm name="TimeFormat" value="12" /><parm name="TimeZone" value="America/Los_Angeles" /><parm name="URL" value="http://google.com" /><parm name="EnablePeriodicSync" value="False" /><parm name="SetTimeZone" value="True" /><parm name="ServerTime" value="1521226666113" /></characteristic> <characteristic type="com.airwatch.android.androidwork.samsung.datetime"uuid="1e00af29-d170-4b70-adc2-57abee38cc91"><parm name="DateFormat" value="MM/DD/YYYY" /><parm name="AutomaticTime" value="False" /><parm name="DateTime" value="HTTP" /><parm name="TimeFormat" value="12" /><parm name="TimeZone" value="America/Los_Angeles" /><parm name="URL" value="http://google.com" /><parm name="EnablePeriodicSync" value="False" /><parm name="SetTimeZone" value="True" /><parm name="ServerTime" value="1521226666113" /></characteristic> Restrictions <characteristic type="com.airwatch.android.restrictions" uuid="438a1acd-99a6-492a-aba0-41123c485886"><parm name="allowMicrophone" value="True" /><parm name="allowAirplaneMode" value="True" /><parm name="AllowSBeam" value="True" /><parm name="AllowSVoice" value="True" /></characteristic> <characteristic type="com.airwatch.android.androidwork.samsung.restrictions"uuid="438a1acd-99a6-492a-aba0-41123c485886"><parm name="allowMicrophone" value="True" /><parm name="allowAirplaneMode" value="True" /><parm name="AllowSBeam" value="True" /><parm name="AllowSVoice" value="True" /></characteristic> Other Languages: 日本語