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OPERATIONAL DEFECT DATABASE
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Test email worksIn the vdr-server.log file, you see entries similar to: ERROR [http-nio-8543-exec-6]-services.EmailConfigServiceWS: Unable to trigger test email java.lang.NullPointerException at com.emc.vdp2.common.vi.ViJavaAccess.getVmInstanceUuidByIpAddress(ViJavaAccess.java:558) at com.emc.vdp2.email.VirtualMachineSummary.addDiskRequirements(VirtualMachineSummary.java:240) at com.emc.vdp2.email.VirtualMachineSummary.getReportNode(VirtualMachineSummary.java:222) at com.emc.vdp2.email.VirtualMachineSummary.getVirtualMachinesReport(VirtualMachineSummary.java:131) at com.emc.vdp2.email.EmailSummaryReport.createReport(EmailSummaryReport.java:347) at com.emc.vdp2.email.EmailSummaryReport.createReport(EmailSummaryReport.java:260) at com.emc.vdp2.email.EmailSummaryReport.createAndSendReport(EmailSummaryReport.java:142) at com.emc.vdp2.services.EmailConfigServiceWS.sendEmailReport(EmailConfigServiceWS.java:111) at com.emc.vdp2.rest.ReportService.sendEmailReport(ReportService.java:281) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) Note: This log excerpt is an example. Date, time, and environmental variables may vary depending on your environment.
To work around this issue: Download the zip file from the ftp server (ftp://outbound:outbound@ftpsite.vmware.com/KB2150437/EMC-CDFB70F537.zip).Validate the md5 checksum of the vdr-server.log file and see if it matches 90a57acb1404cdff68181b6768d3b539.Use WinSCP to copy the file to the /root directory on the VDP 6.1.4 appliance.SSH / Putty to the VDP appliance as root and perform the following commands:Stop web services with this command: # emwebapp.sh --stop Change directory to the Avamar library folder using this command: # cd /usr/local/avamar/lib/ Back up the original vdr-server.war file using this command: # mv /usr/local/avamar/lib/vdr-server.war /root/vdr-server.war_backup Remove the old code with this commands # mv /root/vdr-server.war /usr/local/avamar/lib/vdr-server.war # rm -R /usr/local/avamar-tomcat/webapps/vdr-server* Start web services so that the new code will be deployed: # emwebapp.sh --start Check the /usr/local/avamar/var/vdr/server_logs/vdr-server.log file for the restart of the services to complete.Look for entry similar to the line below: server.VDRServer: V D R S e r v e r . s e r v e r I n i t i a l i z e e n d After the service is initialized, log in to the vSphere Web Client.Open the vSphere Data Protection plugin and connect to the VDP appliance.Go to the Configuration Tab.Open the Email subtab and verify the configuration.