OPERATIONAL DEFECT DATABASE
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This article provides steps to track a user back to a session and a desktop. Note: This article is applicable to the following products: VMware Horizon DaaS Bundle (VDI/RDSH Edition)VMware Horizon Cloud Service on IBM Cloud (formerly with Hosted Infrastructure)VMware Horizon DaaS On Premise Platform
To track a user back to a session and a desktop: Note: The FDB and EDB does not contain any user account names or passwords. The user GUID for desktop sessions are associated. When a user authenticates on the user portal, the user account name and the associated GUID are logged. For example: Run this command: grep -i jsmith desktone.log You see output similar to: 2012-11-26 15:00:00,126 INFO [com.desktone.directory.activedirectory.ActiveDirectoryAccessManager]-[http-443-32] User: jsmith authenticated, guid:5a07a6290893f342ba7864bcdf51131g Note: Ensure to make a note of the GUID. Connect to the tenant EDB and run this query: select * from t_vm_session where user_id='GUID_from_log_file'; Note: Ensure to make note of the vm_id. To determine the desktop name associated with this session, run this query: select name from t_general_machine where id='vm_id_from_previous_query';
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