Symptoms
Cannot install vCenter Update Manager 5.1 Installing vCenter Update Manager 5.1 fails vCenter Update Manager 5.1 is unable to register with vCenter Server 5.1. You see the error:vCenter Server username and password entered is not recognized. Please try again. In the vminst.log file, you see entries similar to:VMware Update Manager-build-782803: 07:04:47 VC validation command: ["-v vcenter51 -p 80 -U "DOMAIN\vumuser" -P *********** -C 'C:\Users\xxxxx.DOM\AppData\Local\Temp\2\vum\' -L 'C:\Users\xxxxx.DOM\AppData\Local\Temp\2\\' -O vcversion"]VMware Update Manager-build-782803: 07:04:47 AppendPath::done Path: C:\Users\xxxxx.DOM\AppData\Local\Temp\2\vum\vciInstallUtils.exeVMware Update Manager-build-782803: 07:04:47 Found "C:\Users\xxxxx.DOM\AppData\Local\Temp\2\vum\vciInstallUtils.exe"VMware Update Manager-build-782803: 07:05:00 Process returned 102VMware Update Manager-build-782803: 07:05:00 Error:: VC User Name & Password entered is wrongVMware Update Manager-build-782803: 07:05:00 Getting Property UILevel = 5VMware Update Manager-build-782803: 07:05:00 Getting Property ProductName = VMware vSphere Update Manager
Cause
The issue occurs when the user attempting to register with vCenter Server does not have login permissions to the Domain Controller at the Active Directory Level.
Resolution
To resolve this issue, edit the Active Directory User that is registering Update Manager to vCenter Server.To edit the Active Directory User: Log in to the Active Directory Domain Controller as the DC Administrator. Navigate to AD Users and Groups > Users > User Name > Properties > Account > Log On To. Add Domain Controller to the list of allowed machines.
Related Information
To be alerted when this document is updated, click the Subscribe to Article link in the Actions boxvCenter Update Manager のインストールが vCenter Server username and password entered is not recognized. Please try again というメッセージが出力して失敗する
