Launching soon: The world's first vendor agnostic bug scrubLearn more & join waitlist
OPERATIONAL DEFECT DATABASE
...
...
This article provides links to all of the Customer Connect articles: https://customerconnect.vmware.com/
Getting Started Informational Customer Connect Overview (2006994)Top 10 things to know about Customer Connect (2017468)Customer Connect FAQ (2014350)How to find your Customer Numbers in Customer Connect (2013927) How-to How to create a Customer Connect profile (2007005)How to activate your Customer Connect profile (2007007)How to view your Customer Connect profile (2086265)How to update your Customer Connect profile (2086266)How to invite new users to an account in Customer Connect (2070555)How to remove a user in Customer Connect (2070557)How to manage folders in Customer Connect (2011222) Troubleshooting Logging in to Customer Connect fails (2014050)Customer Connect log in button on vmware.com moves when you try to click it (2018745) Accounts Informational How to find accounts and account information in Customer Connect (2011009)Account Summary in Customer Connect (2006983)Customer Connect folder structure after an account merge (2017609)Account Change Form (ACF) (2016489)License Assignment and Transfer Form (LATF) (2016482)Customer Connect Super User Service (2017467)How to request a transfer of legal ownership to another company (2071469) How-to Viewing account activities and order history in Customer Connect (2006979)Customer Connect account administration tasks that require VMware support (2006987)Viewing account users in Customer Connect (2031410)How to merge accounts in Customer Connect (2070482)How to split or divide accounts in Customer Connect (2071251)How to transfer licenses to another account in Customer Connect (2070485)How to change your default account in Customer Connect (2071131)How to update your company's name (2071277)Creating and downloading reports in Customer Connect (2043472) Alerts and Activities Informational Alerts in Customer Connect (2006984) How-to Viewing account activities and order history in Customer Connect (2006979) Users and Permissions Informational Understanding user permissions in Customer Connect (2006977)How to assign Roles and Responsibilities in Customer Connect (2016898)Customer Connect Super User Service (2017467) How-to Searching for a user in Customer Connect (2017897)How to manage folders in Customer Connect (2011222)Viewing account users in Customer Connect (2031410)Locating the Super User and Procurement Contact in Customer Connect (2070494)How to view user permissions in Customer Connect (2070468)How to edit user permissions in Customer Connect (2070479)How to copy user permissions in Customer Connect (2070481)How to share folders with users in Customer Connect (2070540)How to invite new users to an account in Customer Connect (2070555)How to remove a user in Customer Connect (2070557) Troubleshooting How to troubleshoot permission issues in Customer Connect (2016406)Permissions are locked in Customer Connect (2015518) Profile Management How-to How to create a Customer Connect profile (2007005)How to activate your Customer Connect profile (2007007)How to view your Customer Connect profile (2086265)How to update your Customer Connect profile (2086266)How to recover a forgotten Customer Connect password (2013963)How to change your Customer Connect profile email address (2018628)How to deactivate your Customer Connect profile (2013926) Troubleshooting Troubleshooting profile management in Customer Connect (2016407) Contracts and Orders Informational Placing an order on the VMware Online Store (2006980) How-to How to request an Invoice made through the Online Store or other VMware Channels (2005843)How to view contract and support information in Customer Connect (2007002)Viewing Support Contract history in Customer Connect (2006981)How to request a support contract renewal quote in Customer Connect (2006982)Viewing account activities and order history in Customer Connect (2006979)Placing an order on the VMware Online Store (2006980)How to buy VMware Products from the VMware Online Store (2033704) Troubleshooting Promo codes not received (2013998) License Management Informational License Assignment and Transfer Form (LATF) (2016482)Managing Per VM Licensed Environment (2014285) How-to How to view license keys in Customer Connect (2006831)How to move license keys in Customer Connect (2006971)How to combine license keys in Customer Connect (2006973)How to divide license keys in Customer Connect (2006972)How to upgrade license keys in Customer Connect (2006974)How to downgrade license keys in Customer Connect (2006975)Deactivating license keys in Customer Connect (2006976)Adding notes and customs labels to license keys in Customer Connect (2032145)How to manage folders in Customer Connect (2011222)Upgrading restricted VMware vCloud Suite license keys in Customer Connect (2031988)Downgrading restricted VMware vCloud Suite license keys in Customer Connect (2030013) Troubleshooting Missing licenses in your Customer Connect account (2014346)Moving license keys in Customer Connect fails (2020947)Combining license keys in Customer Connect fails (2020934)Dividing license keys in Customer Connect fails (2020935)Upgrading license keys in Customer Connect fails (2020939)Downgrading license keys in Customer Connect fails (2020941)Upgrading a license edition in Customer Connect (2006986)License key management in Customer Connect fails (2016403) Folder Management Informational Customer Connect folder structure after an account merge (2017609) How-to How to manage folders in Customer Connect (2011222) How to invite new users to an account in Customer Connect (2070555)How to remove a user in Customer Connect (2070557)How to create a folder in Customer Connect (2071460)How to rename a folder in Customer Connect (2071466)How to find a folder in Customer Connect (2071464)How to move a folder in Customer Connect (2071465)How to delete a folder in Customer Connect (2071462)How to request folder permissions in Customer Connect (2016605) Troubleshooting Troubleshooting folder management in Customer Connect (2016401) Partner Information How-to How to register with Partner Connect (2017710)How to file a Support Request using a Partner Support Code (2011781)How to contact the Partner Network team (2014231)How to file a Technology Alliance Partner (TAP) Support Request (2017712)How to correct an order that has been delivered incorrectly (2071505) Product Downloads Informational How to view My Download History in Customer Connect (2007045) How-to How to download VMware products and troubleshooting issues with downloads (54456)How to Download ESXi, vCenter Server Patches in Customer Connect (1021623)Accessing VMware downloads (2006993)How to disable your browser's pop-up blocker to allow VMware downloads (2018645)Downloading and licensing vSphere Hypervisor (ESXi 6.x & 7.x) (2107518) Troubleshooting How to download VMware products and troubleshooting issues with downloads (54456)My Download History is blank in Customer Connect (2017170)Message ID 621: Download request is under review for eligibility (1031472) Product Evaluations Informational Top 11 VMware Evaluation Questions (2014104)How to view My Evaluations in Customer Connect (2007046) How-to How to evaluate a VMware Product (2017286)Accessing VMware downloads (2006993)How to download VMware products and troubleshooting issues with downloads (54456)How to disable your browser's pop-up blocker to allow VMware downloads (2018645) Troubleshooting My Download History is blank in Customer Connect (2017170)Message ID 621: Download request is under review for eligibility (1031472) Product Registration Informational How to activate VMware Partner Activation Codes (PAC)(2014281) How-to How to register a license key in Customer Connect (2011177)Original Equipment Manufacturer (OEM) Partner Activation Code (PAC) portal (2011587)How to License VMware Fusion and Fusion Pro (2014287)Licensing ESXi 6.x/7.0.x and vCenter Server 6.x/7.0.x (2107538)How to License VMware Workstation (2014291) Troubleshooting Registering a product fails with the error: Registration unsuccessful (2015719)Registering serial keys for complimentary support fails (2017166) Support Informational Support Request confirmation in Customer Connect (2006989) Support Request form in Customer Connect (2006990) Customer Connect Account Support Request Overview (2016686) How-to How to file a Support Request in Customer Connect (2006985) How to view contract and support information in Customer Connect (2007002)How to request a support contract renewal quote in Customer Connect (2006982)How to view and update Support Requests in Customer Connect (2007048)How to purchase and file Pay Per Incident support for VMware products (2014035)How to access a Support Request filed by another user (2016906)How to file a Support Request using a Partner Support Code (2011781)How to file a Technology Alliance Partner (TAP) Support Request (2017712) Troubleshooting Registering serial keys for complimentary support fails (2017166) Product is not listed when filing a Technical Support Request in Customer Connect (2009213) Subscription Services How-to Viewing Subscription Services in Customer Connect (2045030) Viewing Add-on Requests and Add-on request details in Customer Connect (2045041) Viewing available Add-ons for a Subscription Service in Customer (2051356) Miscellaneous Troubleshooting Information in Customer Connect is incorrect after an upgrade (2016784) Troubleshooting the Customer Connect error: Unable to Complete Your Request (2018716)