Launching soon: The world's first vendor agnostic bug scrubLearn more & join waitlist
OPERATIONAL DEFECT DATABASE
...
...
Cannot create or update a host profile Creating or updating a hostprofile fails You see the error:Error extracting indication configuration: (0, 'Socket error: [Errno 97]Address family not supported by protocol CIM services are disabled Applying the ESXi 5.0 Patch 2 does not resolve the issue In vpxa.log file of the ESXi host, you see entries similar to: 2012-02-03T15:17:01.718Z [FF97FB90 info 'Default' opID=EF4F824E-00002109-89] [VpxLRO] -- ERROR task-internal-596 -- -- vim.profile.host.profileEngine.HostProfileManager.retrieveProfile: vmodl.fault.SystemError: --> Result: --> (vmodl.fault.SystemError) { --> dynamicType = <unset>, --> faultCause = (vmodl.MethodFault) null, --> faultMessage = (vmodl.LocalizableMessage) [ --> (vmodl.LocalizableMessage) { --> dynamicType = <unset>, --> key = "com.vmware.profile.Profile.CimXmlIndicationsProfile.ExtractionException", --> arg = (vmodl.KeyAnyValue) [ --> (vmodl.KeyAnyValue) { --> dynamicType = <unset>, --> key = "ErrArg0", --> value = "(0, 'Socket error: [Errno 97] Address family not supported by protocol')", --> } --> ], --> message = "Error extracting indication configuration: "(0, 'Socket error: [Errno 97] Address family not supported by protocol')"", --> } --> ], --> reason = "", --> msg = "A general system error occurred: " --> } In the vpxd.log file of vCenter Server, you see entries similar to: 2012-02-03T16:14:40.098+01:00 [03240 info 'Default' opID=EF4F824E-000020DE] [VpxLRO] -- ERROR task-14862 -- host-991 -- vim.profile.ProfileManager.createProfile: vmodl.fault.SystemError: --> Result: --> (vmodl.fault.SystemError) { --> dynamicType = <unset>, --> faultCause = (vmodl.MethodFault) null, --> faultMessage = (vmodl.LocalizableMessage) [ --> (vmodl.LocalizableMessage) { --> dynamicType = <unset>, --> key = "com.vmware.profile.Profile.CimXmlIndicationsProfile.ExtractionException", --> arg = (vmodl.KeyAnyValue) [ --> (vmodl.KeyAnyValue) { --> dynamicType = <unset>, --> key = "ErrArg0", --> value = "(0, 'Socket error: [Errno 97] Address family not supported by protocol')", --> } --> ], --> message = "Error extracting indication configuration: "(0, 'Socket error: [Errno 97] Address family not supported by protocol')"", --> } --> ], --> reason = "", --> msg = "A general system error occurred: " --> } --> Args: --> --> Arg createSpec: --> (vim.profile.host.HostProfile.HostBasedConfigSpec) { --> dynamicType = <unset>, --> name = "<Hostprofile name>", --> annotation = "", --> enabled = true, --> host = 'vim.HostSystem:host-991', --> useHostProfileEngine = true, --> }
VMware is aware of this issue. To work around this issue, enable the Security Profile in the CIM server. To enable the Security Profile in the CIM server: Log in to vCenter Server as an administrator from the vSphere Client. Select the ESXi host you want to create or update a host profile from the inventory. Click the Configuration tab. Click the Security Profile link. Click Properties. Click CIM Server > Options. Select Start and Stop with host if it is not set this way by default. Click Restart. Click Start > OK.
To be alerted when this document is updated, click the Subscribe to Article link in the Actions box