Operational Defect Database

BugZero found this defect 68 days ago.

Veeam | kb4562

403 Forbidden Message When Accessing Veeam Data Cloud App

Last update date:

3/21/2024

Affected products:

Veeam Data Cloud for Microsoft 365

Veeam Data Cloud for Microsoft Azure

Affected releases:

ALL

Fixed releases:

No fixed releases provided.

Description:

Challenge

Attempting to load the Veam Data Cloud app webpage fails with the error: 403 Forbidden Microsoft-Azure-Application-Gateway/v2

Cause

The HTTP status code "403 forbidden—you don't have permission to access this resource" is displayed when a web server recognizes a user's request but is unable to allow additional access. This error typically occurs due to insufficient permissions or authentication credentials on the server side. Often, the 403 error is temporary.

Solution

Troubleshooting Steps Perform the following steps, stopping when the page successfully loads. Make sure the webpage URL is correct.Visit login.veeam.com and select the Product and Region, then click Log In.

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Status

Solved

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