BugZero | Veeam BugID kb4527 - Exchange Backup Fails With: "There is an error in ...

Veeam - Defect ID: kb4527

Exchange Backup Fails With: "There is an error in XML document"

Veeam - Defect ID: kb4527

Exchange Backup Fails With: "There is an error in XML document"

Last updated on 1/8/2024

Overall: 0N/A

Severity: 0N/A

Community: 0N/A

Lifecycle: 0N/A

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Vendor details

Priority: Issue
Status: Solved

Overall: 0N/A

Severity: 0N/A

Community: 0N/A

Lifecycle: 0N/A

What is the BugZero Risk Score?

Vendor details

Priority: Issue
Status: Solved

Challenge

Starting on December 11th, 2023, Exchange backup within Veeam Backup for Microsoft 365 fails with the following errors: There is an error in XML document and The specified type was not recognized: name='SharingMessage'

Cause

Veeam has observed that there have been changes to the structure of the XML message received from M365 referencing the SharingMessageType property received from EWS. The Veeam Backup for Microsoft 365 software is unable to process this XML structure. WSL definitions of EWS service can be found here: EWS XML elements in Exchange

Solution

The issue is fixed in latest Cumulative Patch for: Veeam Backup for Microsoft 365 7 - Cumulative Patch 7.0.0.4551 (P20231218) Veeam Backup for Microsoft 365 7a - Cumulative Patch 7.1.0.1401 (P20231218)

More Information

Veeam R&D Forums Thread: There is an error in XML document

Original Vendor Announcement

Defect ID: kb2683
Build Numbers and Versions of Veeam Agent for Microsoft Windows
Defect ID: kb2681
Build Numbers and Versions of Veeam Agent for Linux
Defect ID: kb4354
Build Numbers and Versions of Veeam Agent for Mac
Defect ID: kb4356
Build Numbers and Versions of Veeam Agent for Oracle Solaris
Defect ID: kb4362
Build Numbers and Versions of Veeam Backup for Oracle Linux Virtualization Manager and Red Hat Virtualization

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Veeam - Defect ID: kb4527

Exchange Backup Fails With: "There is an error in XML document"

Veeam - Defect ID: kb4527

Exchange Backup Fails With: "There is an error in XML document"

Last updated on 1/8/2024

Vendor details

Vendor details

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Challenge

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