BugZero | Veeam BugID kb4527 - Exchange Backup Fails With: "There is an error in ...

Veeam - Defect ID: kb4527

Exchange Backup Fails With: "There is an error in XML document"

Veeam - Defect ID: kb4527

Exchange Backup Fails With: "There is an error in XML document"

Last updated on January 8th, 2024

BugZero Risk Score
9.8 High

Overall: 9.8

Severity: 10.0

Community: 9.0

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Bug Details

Priority: Issue
Status: Solved
Views: 1

Description

Challenge

Starting on December 11th, 2023, Exchange backup within Veeam Backup for Microsoft 365 fails with the following errors: There is an error in XML document and The specified type was not recognized: name='SharingMessage'

Cause

Veeam has observed that there have been changes to the structure of the XML message received from M365 referencing the SharingMessageType property received from EWS. The Veeam Backup for Microsoft 365 software is unable to process this XML structure. WSL definitions of EWS service can be found here: EWS XML elements in Exchange

Solution

The issue is fixed in latest Cumulative Patch for: Veeam Backup for Microsoft 365 7 - Cumulative Patch 7.0.0.4551 (P20231218) Veeam Backup for Microsoft 365 7a - Cumulative Patch 7.1.0.1401 (P20231218)

More Information

Veeam R&D Forums Thread: There is an error in XML document

Change history

No changes to display

2024-01-08 Added: 8.3, 8.2

2024-01-08 Added: 8.2, 8.3

2024-01-08 Added: 8.3, 8.2

2024-01-08 Added: 8.2, 8.3

2024-01-08 Added: 8.3, 8.2

2024-01-08 Added: 8.2, 8.3

2024-01-08 Added: 8.3, 8.2

2024-01-08 Added: 8.2, 8.3

2024-01-08 Added: 8.3, 8.2

2024-01-08 Added: 8.2, 8.3

2024-01-08 Added: 8.3, 8.2

2024-01-08 Added: 8.2, 8.3

2024-01-08 Added: 8.3, 8.2

2024-01-08 Added: 8.2, 8.3

2024-01-08 Added: 8.3, 8.2

2024-01-08 Added: 8.2, 8.3

2024-01-08 Added: 8.3, 8.2

2024-01-08 Added: 8.2, 8.3

2024-01-08 Added: 8.3, 8.2

2024-01-08 Added: 8.2, 8.3

2024-01-08 Added: 8.3, 8.2

2024-01-08 Added: 8.2, 8.3

2024-01-08 Added: 8.3, 8.2

2024-01-08 Added: 8.2, 8.3

2024-01-08 Added: 8.3, 8.2

2024-01-08 Added: 8.2, 8.3

2024-01-08 Added: 8.3, 8.2

2024-01-08 Added: 8.2, 8.3

2024-01-08 Added: 8.3, 8.2

2024-01-08 Added: 8.2, 8.3

2024-01-08 Added: 8.3, 8.2

2024-01-08 Added: 8.2, 8.3

2024-01-08 Added: 8.3, 8.2

2024-01-08 Added: 8.2, 8.3

2024-01-08 Added: 8.3, 8.2

2024-01-08 Added: 8.2, 8.3

2024-01-08 Added: 8.3, 8.2

2024-01-08 Added: 8.2, 8.3

2024-01-08 Added: 8.3, 8.2

2024-01-08 Added: 8.2, 8.3

2024-01-08 Added: 8.3, 8.2

2024-01-08 Added: 8.2

2024-01-08 Added: 8.3, 8.2

2024-01-08 Added: 8, 7.0, 8.1, 5.0, 7a, 6.0

Relevant Products

Click on a version to see all relevant bugs

Affected versions:7.0, 8.3, 6.0, 5.0, 8.2, 8.1, 8, 7a

Fixed versions: No known fixed versions

Relevant Products

Click on a version to see all relevant bugs

Affected versions:7.0, 8.3, 6.0, 5.0, 8.2, 8.1, 8, 7a

Fixed versions: No known fixed versions

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Veeam - Defect ID: kb4527

Exchange Backup Fails With: "There is an error in XML document"

Veeam - Defect ID: kb4527

Exchange Backup Fails With: "There is an error in XML document"

Last updated on January 8th, 2024

BugZero Risk Score9.8 High

Bug Details

Challenge

Cause

Solution

More Information

Top Veeam Defects

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BugZero Risk Score
9.8 High