Operational Defect Database

BugZero found this defect 2171 days ago.

Veeam | kb2670

VMware vCenter Server rescan failed with “Could not create SSL/TLS secure channel” error

Last update date:

8/13/2020

Affected products:

Veeam Backup & Replication

Affected releases:

ALL

Fixed releases:

No fixed releases provided.

Description:

Challenge

When trying to add or to rescan VMware vCenter Server you get the “The request was aborted: Could not create SSL/TLS secure channel” error message in Veeam shell.

Cause

The issue will happen during TLS handshake between Veeam server and VMware vCenter Server if its certificate signature is generated by algorithm which is not supported by OS of Veeam server.Following OS are affected: Windows Server 2008R2, Windows Server 2012, Windows Server 2012R2.Wireshark analysis example: https://blogs.msdn.microsoft.com/friis/2012/08/29/tls-1-2-handshake-failure/

Solution

Please install this Microsoft update to resolve the issue:https://support.microsoft.com/en-us/help/2973337/sha512-is-disabled-in-windows-when-you-use-tls-1-2You can also add the necessary signature and hash algorithm manually in registry:Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Cryptography\Configuration\Local\SSL\00010003Value: FunctionsReboot Veeam server to apply changes.

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