Operational Defect Database

BugZero found this defect 3225 days ago.

Veeam | kb2066

Tape media not visible in the GUI

Last update date:

8/13/2020

Affected products:

Veeam Backup & Replication

Affected releases:

ALL

Fixed releases:

No fixed releases provided.

Description:

Challenge

Tape media that is labelled with barcodes starting with “CLN” or “CLR” is not visible in Veeam Backup & Replication GUI (Shell).

Cause

Tapes with labels starting with “CLN” or “CLR” are automatically detected as cleaning tapes and are hidden in the user interface. This is by design.

Solution

If the tapes in question are not cleaning tapes, then apply the correct barcodes to them. Re-inventory the library. In case of an inadvertently marked tape which has a correct barcode, please check how to remedy the situation in the following KB: https://www.veeam.com/kb2789

More Information

Veeam B&R Tape device support http://helpcenter.veeam.com/backup/80/vsphere/index.html?tape_device_support.html

Additional Resources / Links

Original Vendor Announcement

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Status

Solved

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