Operational Defect Database

BugZero found this defect 3485 days ago.

Veeam | kb1946

Enterprise Manager Install fails with Patched Database Error

Last update date:

8/13/2020

Affected products:

Veeam Backup & Replication

Affected releases:

ALL

Fixed releases:

No fixed releases provided.

Description:

Purpose

If the Veeam Backup Enterprise Manager software is moved, or needs to be reinstalled and it was previously patched it errors out with the following error:

Cause

The SQL database that is being reused contains table entries that mark it as having been used with a newer version the version of BEM that is being installed.

Solution

If you wish to start with a clean installation:•Remove the existing VeeamBackupReporting DB to allow a fresh DB to be created.────────── If you wish to preserve existing historical information within BEM:• Modify the existing VeeamBackupReporting DB to be seen as an earlier version, using SQL queries below. Note: We recommend backing up your database prior to making any changes. To change the version number: 1. From SQL Management Studio, connect to the instance containing the Veeam configuration database (default name is VeeamBackupReporting)2.  Expand “Databases”3.  Right-click “VeeamBackupReporting” > New query.4.  Paste the appropriate query (below) and press “execute” or F5.  # Veeam Backup & Replication v7Use VeeamBackupReportingUPDATE [Version] SET current_version = 568UPDATE [Version] SET Fill_version = 341 # Veeam Backup & Replication v8Use VeeamBackupReportingUPDATE [Version] SET current_version = 670UPDATE [Version] SET Fill_version = 568# Veeam Backup & Replication v9Use VeeamBackupReportingUPDATE [Version] SET current_version = 849UPDATE [Version] SET Fill_version = 713# Veeam Backup & Replication v9.5Use VeeamBackupReportingUPDATE [Version] SET current_version = 1130UPDATE [Version] SET Fill_version = 1151  After install completes be sure to run the most recent patch. This can be found at: http://www.veeam.com/patches.html.

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