Operational Defect Database
BugZero found this defect 3901 days ago.
Data sources
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Veeam | kb1836
Unexpected Highest Latency Values Shown in Veeam ONE
Last update date:
8/13/2020
Affected products:
Veeam ONE
Affected releases:
ALL
Fixed releases:
No fixed releases provided.
Description:
Challenge
Veeam ONE indicates unreasonably high values for highest latency on VMs (see screenshot below):
Cause
The same latency values can be observed in VI Client performance charts under disk/real-time during snapshot deletion. The values may also be negative.
Solution
This is a known behavior of VMware. KB 2001676 by VMware describes the behavior in more detail.False alerting on Veeam side will be eliminated in the coming patch for Veeam ONE.
More Information
Customers facing this issue are advised to contact VMware Support for assistance.
