Operational Defect Database

BugZero found this defect 4257 days ago.

Veeam | kb1677

Veeam ONE Monitor cannot add vCenter Server or standalone host due to time difference

Last update date:

8/13/2020

Affected products:

Veeam ONE

Affected releases:

ALL

Fixed releases:

No fixed releases provided.

Description:

Challenge

When you try to add a vCenter Server or a standalone host with a different time zone, the operation may fail with an error informing that time difference between Veeam ONE Monitor Server and the remote host is too large.

Solution

To resolve the issue, follow the next steps: Stop Veeam ONE Monitor and Veeam ONE Reporter services. Open the registry and navigate to the HKEY_LOCAL_MACHINE\Software\Veeam\Veeam ONE Monitor\Service registry key. Create a new entry with the following parameters or modify if exists:Name: MaxTimeDiff Type: DWORD Value: the value that can cover the time difference in seconds Start Veeam ONE Monitor and Veeam ONE Reporter services.

More Information

If you have any questions or problems, please contact Veeam Support at http://www.veeam.com/support

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