Operational Defect Database
BugZero found this defect 4318 days ago.
Data sources
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Veeam | kb1677
Veeam ONE Monitor cannot add vCenter Server or standalone host due to time difference
Last update date:
8/13/2020
Affected products:
Veeam ONE
Affected releases:
ALL
Fixed releases:
No fixed releases provided.
Description:
Challenge
When you try to add a vCenter Server or a standalone host with a different time zone, the operation may fail with an error informing that time difference between Veeam ONE Monitor Server and the remote host is too large.
Solution
To resolve the issue, follow the next steps: Stop Veeam ONE Monitor and Veeam ONE Reporter services. Open the registry and navigate to the HKEY_LOCAL_MACHINE\Software\Veeam\Veeam ONE Monitor\Service registry key. Create a new entry with the following parameters or modify if exists:Name: MaxTimeDiff Type: DWORD Value: the value that can cover the time difference in seconds Start Veeam ONE Monitor and Veeam ONE Reporter services.
More Information
If you have any questions or problems, please contact Veeam Support at http://www.veeam.com/support
