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The earliest recollection of this bug is traced back to PAN-OS 10.2.5-h1 - July 22, 2025. This bug is fixed in PAN-OS versions 10.2.6, 10.2.5-h1. Fixed an issue where running the show rule-hit-count CLI command on Panorama displayed the error message Server error : Timed out while getting config lock. Please try again. when attempting to log in or run CLI commands. For more information: https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-5-known-and-addressed-issues/pan-os-10-2-5-h1-addressed-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-6-known-and-addressed-issues/pan-os-10-2-6-addressed-issues
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