Disclaimer

Known affected versions were inferred from fixed-version data and were not explicitly confirmed by the vendor: 10.1.9-h14, 10.2.3-h14

The earliest recollection of this bug is traced back to PAN-OS 10.1.10 - May 06, 2026. This bug is fixed in PAN-OS versions 10.2.4, 10.1.10. Fixed an issue where GlobalProtect HIP match failed for Mac users due to invalid characters being present in the subject alternative attributes in the certificate on the HIP report. Fixed an issue where GlobalProtect HIP matches failed for Mac users due to invalid characters being present in the subject alternative attributes in the certificate on the HIP report. For more information: https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-10-known-and-addressed-issues/pan-os-10-1-10-addressed-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-4-known-and-addressed-issues/pan-os-10-2-4-addressed-issues