The earliest recollection of this bug is traced back to PAN-OS 10.2.2 - March 11, 2025.
When a DNS request is submitted to the DNS Security service for inspection, the dataplane pan-task process (all_pktproc) might fail during the DNS request process, or when the dataplane cache is reset, or if the cache output is generated through the CLI, resulting in firewall crashes or the inability/reduced capability to process network traffic. The following CLI commands can trigger a crash of the all_pktproc process:
For more information:
https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-2-known-and-addressed-issues/pan-os-10-2-2-known-issues
https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-3-known-and-addressed-issues/pan-os-10-2-3-known-issues