The earliest recollection of this bug is traced back to PAN-OS 10.1.7 - July 22, 2025. This bug is fixed in PAN-OS versions 10.2.3, 10.1.7. Fixed an issue where logging in to the Panorama web interface did not work and the following error message displayed: Timed out while getting config lock. Please try again . For more information: https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/pan-os-10-1-7-known-and-addressed-issues/pan-os-10-1-7-addressed-issues https://docs.paloaltonetworks.com/pan-os/10-2/pan-os-release-notes/pan-os-10-2-3-known-and-addressed-issues/pan-os-10-2-3-addressed-issues