Operational Defect Database

BugZero found this defect 403 days ago.

| 8A8AC240

MX100 appliances may become unresponsive and unable to be recovered with a factory reset after upgrading to MX 17.10.5 or MX 18.1.07 from very old, unsupported firmware versions that reflect as critically out of date from the Organization > Firmware upgrades page in Dashboard. We recommend upgrading these devices to MX 17.10.2 first before proceeding to upgrade to either of these newer versions.

Last update date:

4/12/2023

Affected products:

Meraki MX Security & SD-WAN

Affected releases:

18.107

Fixed releases:

No fixed releases provided.

Description:

MX100 appliances may become unresponsive and unable to be recovered with a factory reset after upgrading to MX 17.10.5 or MX 18.1.07 from very old, unsupported firmware versions that reflect as critically out of date from the Organization > Firmware upgrades page in Dashboard. We recommend upgrading these devices to MX 17.10.2 first before proceeding to upgrade to either of these newer versions.

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