Operational Defect Database
BugZero found this defect 472 days ago.
Data sources
All data on this page is proprietary to BugZero® or gathered from public sources
| 8A8AC240
MX100 appliances may become unresponsive and unable to be recovered with a factory reset after upgrading to MX 17.10.5 or MX 18.1.07 from very old, unsupported firmware versions that reflect as critically out of date from the Organization > Firmware upgrades page in Dashboard. We recommend upgrading these devices to MX 17.10.2 first before proceeding to upgrade to either of these newer versions.
Last update date:
4/12/2023
Affected products:
Meraki MX Security & SD-WAN
Affected releases:
18.107
Fixed releases:
No fixed releases provided.
Description:
MX100 appliances may become unresponsive and unable to be recovered with a factory reset after upgrading to MX 17.10.5 or MX 18.1.07 from very old, unsupported firmware versions that reflect as critically out of date from the Organization > Firmware upgrades page in Dashboard. We recommend upgrading these devices to MX 17.10.2 first before proceeding to upgrade to either of these newer versions.
