- Defect ID: 5E5495C5

Multiline Appearance <br/> A phone user can initiate outbound and receive inbound calls using multiple DIDs (up to 8) <br/> If a custom caller ID is configured for a contact, a phone user can choose between the custom caller ID or any assigned DID for outbound caller ID presentation. <br/> <br/>Presence <br/> A phone user can view the status of other phone users in the network. Phones not registered are denoted by a grey indicator, available phones are denoted by a green indicator and phones currently on an active call will display a red indicator <br/> <br/>New Transfer Options: <br/> Warm Transfer - A phone user can consult another phone user before transferring the call to that user <br/> Direct to voicemail - calls can be transferred directly to another phone user's voicemail box <br/> <br/>Favorites <br/> Phone users can add favorite contacts and view them in the Favorites tab under contacts <br/> <br/>Additional USB Headset Support <br/> Ringtone is now played to supported USB headsets <br/> A phone user can answer/hold/switch between calls using a USB headset onhook/offhook button <br/> A phone user can receive call waiting tone via a supported USB headset and can answer these calls by pressing the headset off-hook button <br/> <br/>Network Shared Hold <br/> Network Shared Hold allows the end user to tap the phone "Hold" button to place a call on hold. This will send a notification to each phone in that MC network which can be tapped to pickup the original call.