BugZero | F5 BugID 746719 - SERVFAIL when attempting to view or edit NS resour...

F5 - Defect ID: 746719

SERVFAIL when attempting to view or edit NS resource records in zonerunner

F5 - Defect ID: 746719

SERVFAIL when attempting to view or edit NS resource records in zonerunner

Last updated on May 29th, 2024

BugZero Risk Score
7.1 High

Overall: 7.1

Severity: 7.3

Community: 4.1

Lifecycle: 7.1

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Bug Details

Priority: 3-Major
Status: Verified
Impact Category: Global Traffic Manager

Description

Symptoms

While attempting to use ZoneRunner to edit NS resource records, getting error: 01150b21:3: RCODE returned from query: 'SERVFAIL'.

Impact

Administrator is unable to use ZoneRunner to edit NS records.

Conditions

- An NS resource record is selected using the zonerunner GUI - The NS record points to a zone that bind is not authoritative for. - Recursion is enabled on the zone in question - The bind process is not able to reach the nameserver referenced in the NS record.

Workaround

Set recursion to no for the appropriate zone, perform the change, set recursion back to yes. Note: This will be impacting to any clients expecting recursion for the duration of the change.

Fix Information

None

Change history

2025-03-22 Added: 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 13.1.5, 13.1.5.1, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1

Links

Original Vendor Announcement

Relevant Products

Click on a version to see all relevant bugs

Affected versions:13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 13.1.5, 13.1.5.1, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1

Fixed versions: No known fixed versions

Relevant Products

Click on a version to see all relevant bugs

Fixed versions: No known fixed versions

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OPERATIONAL DEFECT DATABASE

F5 - Defect ID: 746719

SERVFAIL when attempting to view or edit NS resource records in zonerunner

F5 - Defect ID: 746719

SERVFAIL when attempting to view or edit NS resource records in zonerunner

Last updated on May 29th, 2024

BugZero Risk Score7.1 High

Bug Details

Symptoms

Impact

Conditions

Workaround

Fix Information

Links

Top F5 Defects by Risk Score

Ready to prevent the next vendor outage?

BugZero Risk Score
7.1 High