Symptoms
Either of the following symptoms:
-- F5 VPN and F5 EPI do not start from Google Chrome 64+ browser.
-- Depending on the version of F5 VPN/F5 EPI, F5 VPN and F5 EPI do not update itself or other components when launched from F5 BIG-IP Webtop by Chrome 64+ browser.
Impact
Either of the following outcomes:
-- Cannot establish VPN or pass Endpoint Inspection.
-- F5 Networks components are not updated properly.
Conditions
-- Microsoft Windows clients connecting using Google Chrome 64.0.3282.119 or later.
-- Launching from BIG-IP Webtop
Workaround
You can use Firefox or Edge browser to launch F5 VPN/F5 EPI.
There is no workaround for Chrome.
Fix Information
F5 VPN and F5 EPI now properly consume data processed by Chrome 64+. Because earlier versions of F5 VPN or F5 EPI do not work properly with the Chrome 64+ browser, on those releases applications must be reinstalled out-of-band (by standalone installer, link available in Admin UI and APM Webtop), or by launching F5 VPN/F5 EPI from another browser (such as Firefox or Edge).
