Symptoms
When VMware Horizon resources are behind APM, you can see available desktops and application on VMware Workspace One (WS1) portal, but you cannot launch them.
Impact
BIG-IP users get authenticated with VIDM and can see available desktops and applications on the WS1 portal, but cannot launch a desktop or application with View HTML5 client.
Conditions
-- VMware virtual desktops and applications are hosted on VMware Horizon behind APM.
-- Authenticate with VMware Identity Manager (VIDM) and see available virtual desktops and applications on WS1 portal.
-- Attempt to launch a virtual desktop or application with VMware HTML5 client.
Workaround
Not applicable.
Fix Information
APM now supports VMware Workspace One (WS1) with VMware Identity Manager (VIDM) as the Identity Provider and APM as a service provider, protecting VMware Horizon desktops and applications.
