Symptoms
Requests to /my.policy are not getting HTTP responses.
Log file '/var/log/apm' contains large number of error messages about failed XML data creation:
err apmd[5076]: 01490207:3: SAML Agent XML thread specific data creation error: ERR_FAIL.
Impact
APMD will not able to process any requests.
Conditions
This issue occurs when all of the following conditions are met:
-- Your BIG-IP APM system is configured with a large number of access policy agents.
-- You are performing an operation that requires the apmd process to start.
-- For example, your BIG-IP APM system is reloaded, you install a new image, or you manually restart the apmd process.
Workaround
For some configurations and platforms, you can use the following steps to recover:
- Remove all unused access policies (if applicable).
- Restart apmd.
Fix Information
Now APMD initialization will no longer fail at XML initialization when a large number of access policies/agents are present in the configuration.
