BugZero | F5 BugID 627972 - Unable to save advanced customization when using E...

F5 - Defect ID: 627972

Unable to save advanced customization when using Exchange iApp

F5 - Defect ID: 627972

Unable to save advanced customization when using Exchange iApp

Last updated on July 13th, 2024

BugZero Risk Score
7.1 High

Overall: 7.1

Severity: 7.3

Community: 4.1

Lifecycle: 7.1

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Bug Details

Priority: 3-Major
Status: Verified
Impact Category: Access Policy Manager

Description

Symptoms

When Policy created using Microsoft Exchange iApp script, Advanced Customization (usually of logon page) might fail with error similar to the following: 01020066:3: The requested Customization Template File (/Common/Exchange.app/exch_custom_logon_ag logon.inc) already exists in partition Common.

Impact

Unable to edit advanced customization, functionality is unaffected.

Conditions

Usually: HA Pair, iApp exchange created profile, in general any advanced customization where name not equals customization_group_name:filename is affected.

Workaround

edit bigip.conf apm policy customization-group /Common/Exchange_2010.app/exch_custom_logon_ag { templates { logon.inc { name /Common/Exchange_2010.app/exch_custom_logon:logon.inc } } } change name /Common/Exchange_2010.app/exch_custom_logon:logon.inc to customizaton_group_name:filename i.e. name /Common/Exchange_2010.app/exch_custom_logon_ag:logon.inc

Fix Information

Can now save advanced customization when using Microsoft Exchange iApp.

Change history

2025-03-22 Added: 11.2.1, 11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.1 HF10, 11.5.1 HF11, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2

Links

Original Vendor Announcement

Relevant Products

Click on a version to see all relevant bugs

Affected versions:11.2.1, 11.4.0, 11.4.1, 11.5.0, 11.5.1, 11.5.1 HF1, 11.5.1 HF2, 11.5.1 HF3, 11.5.1 HF4, 11.5.1 HF5, 11.5.1 HF6, 11.5.1 HF7, 11.5.1 HF8, 11.5.1 HF9, 11.5.1 HF10, 11.5.1 HF11, 11.5.2, 11.5.2 HF1, 11.5.3, 11.5.3 HF1, 11.5.3 HF2, 11.5.4, 11.5.4 HF1, 11.5.4 HF2, 11.5.4 HF3, 11.5.4 HF4, 11.5.5, 11.5.6, 11.5.7, 11.5.8, 11.5.9, 11.5.10, 11.6.0, 11.6.0 HF1, 11.6.0 HF2, 11.6.0 HF3, 11.6.0 HF4, 11.6.0 HF5, 11.6.0 HF6, 11.6.0 HF7, 11.6.0 HF8, 11.6.1, 11.6.1 HF1, 11.6.1 HF2, 11.6.2, 11.6.2 HF1, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2

Fixed versions: No known fixed versions

Relevant Products

Click on a version to see all relevant bugs

Fixed versions: No known fixed versions

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OPERATIONAL DEFECT DATABASE

F5 - Defect ID: 627972

Unable to save advanced customization when using Exchange iApp

F5 - Defect ID: 627972

Unable to save advanced customization when using Exchange iApp

Last updated on July 13th, 2024

BugZero Risk Score7.1 High

Bug Details

Symptoms

Impact

Conditions

Workaround

Fix Information

Links

Top F5 Defects by Risk Score

Ready to prevent the next vendor outage?

BugZero Risk Score
7.1 High