BugZero | F5 BugID 600488 - Automatic addition of legacy PNAgent account in Ci...

F5 - Defect ID: 600488

Automatic addition of legacy PNAgent account in Citrix Receiver

F5 - Defect ID: 600488

Automatic addition of legacy PNAgent account in Citrix Receiver

Last updated on July 13th, 2024

BugZero Risk Score
8.1 High

Overall: 8.1

Severity: 7.3

Community: 4.1

Lifecycle: 9.2

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Bug Details

Priority: 3-Major
Status: Resolved
Impact Category: Access Policy Manager

Description

Symptoms

While using APM in Citrix Storefront integration mode, adding a new account in Citrix Storefront, also adds legacy pnagent account automatically. It is intermittent issue. Issue can be seen while doing logging out from the store, or doing refreshing the apps, or else during reconnecting after closing the Citrix receiver application.

Impact

Citrix receiver is making unnecessary switch between classic and new GUI. Usability becomes the main concern.

Conditions

APM is used as Citrix Storefront integration mode.

Workaround

when HTTP_REQUEST { if { [string tolower [HTTP::uri]] eq "/citrix/pnagent/config.xml" } { log local0. "Received config.xml request, disabling PNAgent access" HTTP::respond 404 } } With this workaround, legacy mode is completely disabled. i.e: Though Store has enabled xenapp services support, APM does not honor it. Note: best practice is to apply the workaround iRule to logoff iRule if applicable

Fix Information

None

Change history

2025-03-22 Added: 12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 13.1.5, 13.1.5.1, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1

Links

Original Vendor Announcement

Relevant Products

Click on a version to see all relevant bugs

Affected versions:12.0.0, 12.0.0 HF1, 12.0.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 13.1.5, 13.1.5.1, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1

Fixed versions: No known fixed versions

Relevant Products

Click on a version to see all relevant bugs

Fixed versions: No known fixed versions

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OPERATIONAL DEFECT DATABASE

F5 - Defect ID: 600488

Automatic addition of legacy PNAgent account in Citrix Receiver

F5 - Defect ID: 600488

Automatic addition of legacy PNAgent account in Citrix Receiver

Last updated on July 13th, 2024

BugZero Risk Score8.1 High

Bug Details

Symptoms

Impact

Conditions

Workaround

Fix Information

Links

Top F5 Defects by Risk Score

Ready to prevent the next vendor outage?

BugZero Risk Score
8.1 High