Symptoms
URLDB stops responding and you may observe below logs
crit tmm5[27171]: 01790602:2: [C] <IP:port> ->
<IP:port>: (ERR_EXPIRED) URL category lookup failed
Impact
SSL Orchestrator traffic cannot be forwarded.
Conditions
Websense database update.
Workaround
Restart urldb:
bigstart restart urldb
Impact of workaround: restarting urldb causes traffic to be disrupted while urldb is restarting.