Symptoms
Although the backup file was successfully created in the /shared/ucs_backups folder, unable to download a saved BIG-IP or BIG-IQ backup file from BIG-IQ.
Impact
Unable to download the BIG-IQ or BIG-IP backup file.
Conditions
Downloading a file from one of the following screens:
Devices -> Backup & Restore -> Backup Files -> Download
System -> Backup & Restore -> Backup Files -> Download
BIG-IQ returns similar to the following error:
"File does not exist or file path is not a file: /shared/f5os_backup/<UCS_filename>.ucs"
Workaround
If BIG-IQ does not have an F5OS platform/ device discovered, delete the directory /shared/f5os_backup and create a symbolic link /shared/f5os_backup -> /shared/ucs_backups/ using the following commands from BIG-IQ:
* rm -rf /shared/f5os_backup
* ln -s /shared/ucs_backups /shared/f5os_backup
If BIG-IQ has an F5OS platform/ device discovered, copy any existing backup files to the existing directory /shared/ucs_backups when the F5OS Backups are not running, delete the directory /shared/f5os_backup, and create a symbolic link /shared/f5os_backup -> /shared/ucs_backups/ using the following commands on BIG-IQ:
* cp /shared/f5os_backup/* /shared/ucs_backups/
* rm -rf /shared/f5os_backup
* ln -s /shared/ucs_backups /shared/f5os_backup
