Symptoms
->RST is sent by the BIG-IP and the following logs are seen in /var/log/apm:
Dec 19 10:39:19 LBENDMZQ01.fibe.fortis warning tmm2[13658]: 01490573:4: /Common/NPEUSECUQ_OAuth:Common:eb204975: Decryption failed for ORIG_URI with error: ERR_NOT_FOUND
Dec 19 10:39:19 LBENDMZQ01.fibe.fortis warning tmm2[13658]: 01490573:4: /Common/NPEUSECUQ_OAuth:Common:eb204975: Decryption failed for ORIG_URI with error: ERR_NOT_FOUND
Dec 19 10:39:19 LBENDMZQ01.fibe.fortis err tmm2[13658]: 01490514:3: (null):Common:00000000: Access encountered error: ERR_NOT_FOUND. File: ../modules/hudfilter/access/access.c, Function: access_redirect_client_to_original_uri, Line: 9404
Dec 19 10:39:19 LBENDMZQ01.fibe.fortis err tmm2[13658]: 01490514:3: (null):Common:00000000: Access encountered error: ERR_NOT_FOUND. File: ../modules/hudfilter/access/access.c, Function: access_process_state_client_enforce_policy, Line: 9653
Dec 19 10:39:19 LBENDMZQ01.fibe.fortis err tmm2[13658]: 01490514:3: (null):Common:00000000: Access encountered error: ERR_NOT_FOUND. File: ../modules/hudfilter/access/access.c, Function: hud_access_handler, Line: 3481
Dec 19 10:39:19 LBENDMZQ01.fibe.fortis notice tmm[13658]: 01490567:5:
Impact
The end user is trying to re-authenticate and just receives a blank page.
Conditions
->packetcapture to BIG-IP virtual server should have request /vdesk/c_ses.php3?orig_uri=...
Fix Information
Access will create a new sessionkey if the existing key is not found
