Symptoms

Impact: Unable to access the switch through the webserver, error: Page cannot be found. The error message they are receiving is 'the page cannot be found'. Looks like the webserver is not running. Environment: Brocade Software: Fabric OS 8.2.1d

Cause

Weblinker daemon got terminated.There are two times weblinker is getting terminated for configuration change respectively delete and generate to weblinker.It sometimes causes a restart failure as it happens in a short span of time and could not get adequate time for the first restart.The second restart happens before the first restart finishes and then SSL is not getting restarted properly.Brocade DEFECT FOS-820334

Resolution

Resolution: Upgrade to Fabric OS 9.1.0 or later.Workaround: Log in as root user and run the below command to recover weblinker and httpd. /usr/apache/bin/httpd.0 -f /fabos/webtools/bin/httpd.conf.0 Run the below command to check what certificates are used by SSL. cat /fabos/webtools/bin/web.conf.0 | grep cert Run the below command to check the certificate used by SSL is a valid format and size. ls -l /etc/fabos/certs/sw0 Remove the certificates if SSL is using a binary file and null size file. Rerun step 2 and confirm the entry is removed in the conf file. Once step 3 is completed, generate a self-sign Or import certificate to enable https.

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