Loading...
Loading...
Large number of Severe log errors filling the ViPR SRM emc-vnx Collector logs. An example of the log errors is the following: SEVERE -- [2016-12-15 06:16:24 EST] -- DataListener$ValueFormatter::createValues(): Invalid value 'N/A' for key storagepool-tier-dataTargetedforHigherTier, context VNX4 and properties {topopass=value, getdisk-optional-speeds-flag=-speeds, getdisk-optional-usercapacity-flag=-usercapacity, getdisk-optional-busyticks_SPB-flag=-busyticks_SPB, storagepool-tier-freeCapacity=655.53, getdisk-optional-vendor-flag=-vendor, storagepool-tier-subscribed=90.00, getdisk-optional-hw-flag=-hw, storagepool-tier-consumedCapacity=5901.25, getdisk-optional-numluns-flag=-numluns, getdisk-optional-bytrd-flag=-bytrd, storagepool-tier-dgraid=r_10, secfilepath=, storagepool-tier-dataTargetedforLowerTier=N/A, userflag=-user, password={3E0405E9D4AE49A4ECF339796BDD4542A01749F85319EF7E1A2FA08AEEB331BFC81081913BFB861DEE24241CD99B####}, getdisk-optional-rev-flag=-rev, storagepool-freecapacity=11340.85693359375, nopollflag=-nopoll, getdisk-optional-product-flag=-product, agent-serialnb=CKM###########, RemoveMe=0, getlun-optional-que-flag=, getdisk-optional-drivetype-flag=-drivetype, agent-spb-memory=16384, storagepool-description=, agent-spa-memory=16384, storagepool-full=56.949, storagepool-tier-userCapacity=6556.78, isFlare33=true, storagepool-ddupefficiencysavings=, friendlyname=#######SAN01, spb=##.###.###.##, spa=##.###.###.##, getdisk-optional-arrivalswithnonzeroqueue-flag=-arrivalswithnonzeroqueue, agent-model=VNX5200, isFlare32=true, getdisk-optional-bytwrt-flag=-bytwrt, storagepool-ddupstat=, storagepool-fastcache=1, storagepool-ddupremainingsize=, array-setstats=ENABLED, getdisk-optional-sr-flag=-sr, getdisk-optional-que-flag=-que, <?xml version="1.0" encoding="UTF-8"?><sparql xmlns="http://www.w3.org/2005/sparql-results#">, storagepool-rawcapacity=40886.442401885986, secfilepathflag=, getdisk-optional-serial-flag=-serial, getdisk-optional-idleticks_SPB-flag=-idleticks_SPB, getdisk-optional-busyticks_SPA-flag=-busyticks_SPA, storagepool-ddupsharedcapacity=, storagepool-availability=Offline, scopeflag=-scope, getlun-optional-issnapmountpoint-flag=-issnapmountpoint, topouser=value, <variable name="issrc"/>, storagepool-part=RINPV06GP01, storagepool-tier-name=Performance, getdisk-optional-tla-flag=-tla, storagepool-disktype=Mixed, sstype=Block, cimauthorization=@{user}:@{password}:@{scope}, getdisk-optional-state-flag=-state, storagepool-subscribed=37120.60986328125, passwordflag=-password, getdisk-optional-hs-flag=-hs, storagepool-tier-dataTargetedforHigherTier=N/A, scope=0, zerovalue=0, getdisk-optional-sw-flag=-sw, getdisk-optional-capacity-flag=-capacity, storagepool-capacity=26342.8505859375, storagepool-dduppercentcompleted=, POLLING_COUNTER=2387, deviceid=4, command=/opt/Navisphere/bin/naviseccli, storagepool-subscribedcapacity=37120.60986328125, storagepool-dduplast=, getdisk-optional-hr-flag=-hr, getdisk-optional-idleticks_SPA-flag=-idleticks_SPA, topoport=######.###.###:48443, storagepool-raidtype=Mixed, getdisk-optional-wrts-flag=-wrts, storagepool-ddupstate=, storagepool-usedcapacity=15001.99365234375, storagepool-haslun=1, agent-revision=05.33.008.5.119, user=srm_service, getdisk-optional-rds-flag=-rds, getdisk-optional-rg-flag=-rg, storagepool-oversubscribedcapacity=10777.75927734375, getlun-optional-wcrh-flag=-wcrh}
The Stream-Collector cannot handle "N/A" values in the place of metrics and throws SEVERE errors when trying to cast "N/A" to a metric. On VNX, when a new Pool is created and the FAST VP relocation task has not been run at all, it causes "Data to move Up", "Data to move Down" and "Data to move within" to display N/A in NaviCLI/Unisphere.
The following workaround can be performed to resolve the Severe log errors: 1) Backup /opt/APG/Collecting/Stream-Collector/emc-vnx/conf/transformers/normalizeAutotiering.xsl 2) Modify the file by doing the following: Modify line 30 from: <xsl:attribute name="datatoMoveWithinTiers" select="$storagePool[@NAME='Data to Move Within Tiers (GBs)']/VALUE" /> to: <xsl:attribute name="datatoMoveWithinTiers" select="if ($storagePool[@NAME='Data to Move Within Tiers (GBs)']/VALUE !='N/A') then ($storagePool[@NAME='Data to Move Within Tiers (GBs)']/VALUE) else 0" />3) Backup /opt/APG/Collecting/Stream-Collector/emc-vnx/conf/transformers/vnxblock-storagepool.xsl 4) Modify the file by doing the following: Modify lines 76 and 77 from: <xsl:attribute name="dataTargetedforHigherTier" select="if (exists($tier[@NAME='Data Targeted for Higher Tier (GBs)'])) then ($tier[@NAME='Data Targeted for Higher Tier (GBs)']/VALUE) else 0" /> <xsl:attribute name="dataTargetedforLowerTier" select="if (exists($tier[@NAME='Data Targeted for Lower Tier (GBs)'])) then ($tier[@NAME='Data Targeted for Lower Tier (GBs)']/VALUE) else 0" />to: <xsl:attribute name="dataTargetedforHigherTier" select="if (exists($tier[@NAME='Data Targeted for Higher Tier (GBs)']) and $tier[@NAME='Data Targeted for Higher Tier (GBs)']/VALUE != 'N/A') then ($tier[@NAME='Data Targeted for Higher Tier (GBs)']/VALUE) else 0" /> <xsl:attribute name="dataTargetedforLowerTier" select="if (exists($tier[@NAME='Data Targeted for Lower Tier (GBs)']) and $tier[@NAME='Data Targeted for Lower Tier (GBs)']/VALUE != 'N/A') then ($tier[@NAME='Data Targeted for Lower Tier (GBs)']/VALUE) else 0" />5) Restart the collector, and verify that the error messages stop coming in.
Click on a version to see all relevant bugs
Dell Integration
Learn more about where this data comes from
Bug Scrub Advisor
Streamline upgrades with automated vendor bug scrubs
BugZero Enterprise
Wish you caught this bug sooner? Get proactive today.