Symptoms
PROBLEM:
NetWorker module for Microsoft installation/upgrade issue.
ENVIRONMENT:
NetWorker Server: 8.2.3.8NetWorker Client: 8.2.1.7 upgrade 8.2.4.4, and later upgrade to 9.1.0.5. (Client + NMM)
ERROR CODE:
[7BB8:6648][2017-04-14T00:27:27]e000: Error 0x80070490: BAImpl::OnExecutePackageBegin GetVariableNumeric(StartServices, ...) error!
[7F38:4FD0][2017-04-14T00:27:27]i301: Applying execute package: NMM.msi, action: Modify, path: C:\ProgramData\Package Cache\{B4EEE00F-31E0-4CE3-BF61-8B7500CBCA6D}v9.1.0.4\NMM.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" RPVNMM_FEATURE="1" NW_SSMS_FEATURE="0" CONFIGFIREWALL="1" INSTALLLEVEL="200" SP_GLR="0" SQL_GLR="0" MOUNTPOINTDIR="C:\Program Files\EMC NetWorker\nsr\tmp\nwfs\NetWorker Virtual File System" HYPERVMOUNTPOINTDIR="C:\Program Files\EMC NetWorker\nsr\tmp" BBBMOUNTPOINTDIR="C:\Program Files\EMC NetWorker\nsr\tmp\BBBMountPoint" SETUPTYPE="Install" INSTCLIENTPUSH="0" ENABLESQLSSMSPLUGINBACKUPTAB="0" ENABLESQLSSMSPLUGINSCRIPT="0" PROXY_RA_PORT="50000" ITEMPOINTVERSION="8.2-RC2" ISUIINSTALL="1" REINSTALL="" ADDLOCAL="RpvNmm_Feature" REMOVE="BurnFlip"'
[7F38:4FD0][2017-04-14T00:27:31]e000: Error 0x80070643: Failed to run maintanance mode for MSI package.
[7F38:4FD0][2017-04-14T00:27:31]e000: Error 0x80070643: Failed to execute MSI package.
[7BB8:6648][2017-04-14T00:27:31]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[7BB8:6648][2017-04-14T00:27:31]i319: Applied execute package: NMM.msi, result: 0x80070643, restart: None
[7BB8:6648][2017-04-14T00:27:31]e000: Error 0x80070643: Failed to execute MSI package.
[7BB8:6648][2017-04-14T00:27:31]e000: Error 0x80070490: BAImpl::OnExecutePackageBegin GetVariableNumeric(StartServices, ...) error!
Cause
CAUSE:
Due product installation change in NetWoker 9.X the NetWorker Extended client installation is required before NetWorker Module for Microsoft installation and configuration.
Resolution
PROCEDURE:
Uninstall NMM + NetWorker client 8.2.4.X from SQL nodeInstall the NetWorker client + NetWorker Extended package.
After installation, the packages will be reported in programs and features:
After get installed, will be reported in programs and features:
NOTE:
For more information please check NetWorker Module for Microsoft Page:
Global NMM Dell EMC pageInstallation Guide and Documentation Portfolio for NMM 9.1.0.5
