OPERATIONAL DEFECT DATABASE
...
...
NetWorker service on the client is not starting. systemctl status reports a timeout. # systemctl status networker.service networker.service - EMC NetWorker. A backup and restoration software package. Loaded: loaded (/opt/nsr/admin/networker.service; enabled; vendor preset: Active: failed (Result: timeout) Process: <PID> ExecStart=/opt/nsr/admin/networker.sh start (code=killed, Main PID: <PID> (code=exited, status=1/FAILURE) systemctl start networker.service reports a timeout. # systemctl start networker Job for networker.service failed because a timeout was exceeded.
NetWorker copies a startup script called networker under /etc/init.d . There is also a startup script called networker.service created for systemd . If both a systemd service unit and a init script exist with the same name, there may be a conflict. Systemd may be trying to manage the service using both methods, leading to a timeout.
Procedure: Remove the NetWorker script from /etc/init.d . # mv /etc/init.d/networker /tmp/networker Check if NetWorker is enabled. # systemctl is-enabled networker.service Reboot the client. Check the service status. # systemctl status networker.service Note: If the issue is resolved after performing the above steps, delete the script from the location it was copied to. In this example rm -rf /tmp/networker
Click on a version to see all relevant bugs
Dell Integration
Learn more about where this data comes from
Bug Scrub Advisor
Streamline upgrades with automated vendor bug scrubs
BugZero Enterprise
Wish you caught this bug sooner? Get proactive today.
