
OPERATIONAL DEFECT DATABASE
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NetWorker service on the client is not starting. systemctl status reports a timeout. # systemctl status networker.service networker.service - EMC NetWorker. A backup and restoration software package. Loaded: loaded (/opt/nsr/admin/networker.service; enabled; vendor preset: Active: failed (Result: timeout) Process: <PID> ExecStart=/opt/nsr/admin/networker.sh start (code=killed, Main PID: <PID> (code=exited, status=1/FAILURE) systemctl start networker.service reports a timeout. # systemctl start networker Job for networker.service failed because a timeout was exceeded.
NetWorker copies a startup script called networker under /etc/init.d . There is also a startup script called networker.service created for systemd . If both a systemd service unit and a init script exist with the same name, there may be a conflict. Systemd may be trying to manage the service using both methods, leading to a timeout.
Procedure: Remove the NetWorker script from /etc/init.d . # mv /etc/init.d/networker /tmp/networker Check if NetWorker is enabled. # systemctl is-enabled networker.service Reboot the client. Check the service status. # systemctl status networker.service Note: If the issue is resolved after performing the above steps, delete the script from the location it was copied to. In this example rm -rf /tmp/networker
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