Symptoms
Users that run hardware diagnostics through racadm commands experience a failure with one switch.
racadm diagnostics run -m 2 -r Forced -s TIME_NOW -e TIME_NA
The failure is with the "-m 2" switch. This switch is intended to run both express and extended diagnostics together. The results returned are express only. Extended diagnostics fails to run.
There is no failure for express (-m 0) or for extended (-m 1) switches when run standalone.
Only 17th Generation Servers are affected.
Cause
Investigation for the root cause is underway.
Resolution
Dell Engineering is aware of the issue and is investigating the root cause. Until the root cause is discovered, Dell Engineering advises the following workarounds:
Do not use the "-m 2" switch. This switch is intended to run both "express" and "extended" diagnostics. Use one of the following instead.
racadm diagnostics run -m 0 -r Forced -s TIME_NOW -e TIME_NA
This runs express diagnostics only.
racadm diagnostics run -m 1 -r Forced -s TIME_NOW -e TIME_NA
This runs extended diagnostics only.
F11 to system utility
F10 to LifeCycle Controller and choose Hardware Diagnostics
This article will be updated as more information is learned.
