Symptoms

Changing the expiration date in NMC results in error: The authentication credential was corrupted on decoding the credential, the checksums do not match. Affected product:NetWorker 19.5.0.7 and later

Cause

A code issue found that changed the credential during the action of changing the active Tabs in NMC.

Resolution

NetWorker engineering is investigating the issue. A tentative target date for the fix is expected.

Support Cases