Symptoms
Dell OpenManage Server Administrator (OMSA) 11.0.0 may fail to uninstall with the following CLI error:
# esxcli software vib remove -n openmanage
[Exception]
Busy
Please refer to the log file for more details.
Trying to upgrade OMSA 11.0.0 to OMSA 11.0.1 may result in a similar error to:
# esxcli software vib install -d
[LiveInstallationError]
DEL_bootbank_openmanage_11.0.0.0.5268-DEL.700.0.0.15843807: Error in running [/etc/init.d/ompci-watchdog stop upgrade]:
Return code: 1
Output: 8.0
ompcid is not running.
It is not safe to continue. Please reboot the host immediately to discard the unfinished update.
Using vCenter Lifecycle Manager to attempt make an ESXi host or cluster of hosts compliant to a baseline or cluster image that no longer contains OMSA 11.0.0 or contains OMSA 11.0.1 meant for upgrade may report a generic “Error = 15. See log for details” in vCenter events monitor.
Cause
The issue is due to how VMware ESXi 8.0 Update 1 handles unallocating resource pools with the ompcid process upon provider uninstallation such as OMSA.
Resolution
VMware has addressed this issue with ESXi 8.0 Update 2 and OMSA 11.0.0 can be uninstalled as well as upgraded fine.A potential workaround is to manually restart the ompcid watchdog process to free up the resource and then attempt the uninstall or upgrade again after issuing the following command in an ESXi shell on each affected host:
/etc/init.d/ompci-watchdog restart
Note: Lockdown Mode must first be disabled and the optional ESXi Shell also enabled
