Symptoms
MCS does not start with the errors seen below:
at com.rabbitmq.client.impl.AMQChannel$BlockingRpcContinuation.getReply(AMQChannel.java:343)
at com.rabbitmq.client.impl.AMQChannel.privateRpc(AMQChannel.java:216)
at com.rabbitmq.client.impl.AMQChannel.rpc(AMQChannel.java:202)
at com.rabbitmq.client.impl.AMQConnection.start(AMQConnection.java:347)
... 19 more
Caused by: java.io.EOFException
at java.io.DataInputStream.readUnsignedByte(DataInputStream.java:290)
at com.rabbitmq.client.impl.Frame.readFrom(Frame.java:95)
at com.rabbitmq.client.impl.SocketFrameHandler.readFrame(SocketFrameHandler.java:131)
at com.rabbitmq.client.impl.AMQConnection$MainLoop.run(AMQConnection.java:515)
Administrator Server startup failed at Tue Aug 08 12:33:20 EDT 2023: Closing all connections to database. Node start failed.
Starting REST API Service....
REST API Service startup failed.
Start MC Rest: processing time = 10 s.
Cause
The root cause is being unable to connect the RabbitMQ dynamic shovels with a DPC that is monitoring Avamar at the time that MCS is starting.
Resolution
Temporarily disable the BRM service by setting the following parameter to false in mcserver's xml configuration file.
/usr/local/avamar/var/mc/server_data/prefs/mcserver.xml
Start MCS.
Because a DPC is likely set to monitor the Avamar, the DPC automatically sets the key "enableBrmService" back to true after MCS starts.
